Help Desk Technician

Job Overviewbet365 is seeking a Help Desk Professional to join our IT team.As a Help Desk Professional, you will be responsible for providing top-notch technical support to our employees, handling phone calls and emails, and escalating issues where necessary.You will be working in a busy environment, collaborating with our 2nd and 3rd line teams to resolve...

About the RoleWe are looking for an experienced IT Help Desk Engineer to join our team at bet365. As a Help Desk Engineer, you will be responsible for providing technical support to our employees, ensuring that they have the necessary resources to perform their roles.The ideal candidate will possess strong interpersonal and customer service skills, as well...

About the RoleWe are seeking a highly skilled Help Desk Professional to join our team at bet365. As a key member of our service desk, you will play a critical role in providing technical support and resolving incidents in a timely manner.The successful candidate will possess excellent technical and customer service skills, with the ability to communicate...

Job DescriptionA challenging opportunity has arisen for an experienced Help Desk Engineer to join our technical team at bet365.You will be responsible for delivering exceptional customer service, resolving technical issues efficiently, and escalating complex problems to senior engineers when necessary.This is a fantastic opportunity to develop your skills...

Job DescriptionCrimson Limited is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing first-line technical support to our clients, resolving hardware and software issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide timely and effective technical...

About the Role:We are seeking a highly organized and communicative Help Desk Operator to join our team at Royal Stoke University Hospitals. As part of this role, you will be responsible for receiving and accurately logging all technical facilities management service requests.Responsibilities:Respond to phone calls and emails in a timely and professional...

We are seeking an experienced Help Desk Professional to join our IT team as a Support Engineer. In this role, you will act as the primary point of contact for all users, providing technical assistance and support to resolve incidents and service requests.The successful candidate will possess excellent communication and interpersonal skills, with the ability...

We are seeking a skilled Service Desk Technician to join our IT team at bet365. As a Service Desk Engineer, you will be responsible for providing technical support to our employees, resolving IT-related issues and providing exceptional customer service.The ideal candidate will have strong interpersonal and communication skills, as well as commercial...

**Job Description**We are looking for an experienced Help Desk Engineer to join our team in Stoke. As a Help Desk Engineer, you will be responsible for promptly dealing with phone calls and emails, managing open tickets, and working alongside 2nd and 3rd line teams.The ideal candidate will have excellent customer service skills, experience with Active...

About the JobThe Customer Support Analyst will play a vital role in maintaining the highest level of customer satisfaction, working closely with the Service Desk team to ensure prompt and effective resolution of incidents and service requests.Key Performance IndicatorsTo maintain a high level of customer satisfaction through excellent communication and issue...

Job Description:We are seeking a highly skilled Service Desk Engineer to join our team at bet365. In this role, you will be responsible for providing top-notch customer support to our clients, resolving their queries and issues promptly, and maintaining a high level of customer satisfaction.Responsibilities:Respond to customer inquiries and resolve their...

Responsibilities and Duties:The IT Service Desk Engineer will be responsible for providing first-line technical support to employees across various sites. This includes responding to phone calls and emails, troubleshooting IT-related issues, and escalating complex problems to senior IT staff. Additionally, the successful candidate will be responsible for...

Job Title: Global Incident Resolution ExpertCompany Overview: bet365 is a leading online gaming company that offers a wide range of sports betting, casino, and poker products to customers around the world. Our mission is to provide a safe and enjoyable gaming experience for all our customers, and we are committed to delivering exceptional customer service at...

Dynamic Team Seeks Experienced IT Support SpecialistWe are seeking an experienced Help Desk Technician to join our dynamic team as an IT Support Specialist.As an IT Support Specialist, you will work with cutting-edge hardware and software, ensuring minimal downtime for our clients.The ideal candidate will have strong timekeeping and communication skills, as...

Key ResponsibilitiesThe Technical Support Specialist will be responsible for answering phone calls within Service Level Agreements (SLAs), providing an excellent customer experience while handling Live Chats efficiently and professionally. They will log, progress, and provide updates on tickets for incidents and service requests.The role requires ensuring...

About the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...

We are the Alton Towers Resort, part of the Merlin Entertainments Group.As a Multimedia Technician, you will be responsible for maintaining and operating world-class live shows and attractions, carrying out installations, maintenance, and de-rig of highly specialized audio visual systems. This role involves performing routine daily safety and operational...

Responsibilities and RequirementsAs a First Line IT Support Technician, your responsibilities will include ensuring that phone calls and emails are dealt with promptly, logging all tickets for incidents or requests, and resolving 1st line incidents quickly and efficiently.You will also investigate and escalate 2nd line incidents where required, manage open...

Job SummaryThis Helpdesk Operator position at Royal Stoke University Hospitals, managed by Sodexo, requires a skilled individual to handle technical facilities management service requests. As the first point of contact, the successful candidate will play a critical role in delivering exceptional service to clients.Key ResponsibilitiesAnswer phone calls and...

Main ResponsibilitiesThe successful candidate will be responsible for managing phone calls and emails, logging tickets, and ensuring 1st line incidents are resolved efficiently. They will also work proactively to manage open incidents, collaborating with 2nd and 3rd line teams to achieve the fastest resolution based on incident SLA.