Help Desk Operations Expert

About the Role:We are seeking a highly organized and communicative Help Desk Operator to join our team at Royal Stoke University Hospitals. As part of this role, you will be responsible for receiving and accurately logging all technical facilities management service requests.Responsibilities:Respond to phone calls and emails in a timely and professional...

Job Overviewbet365 is seeking a Help Desk Professional to join our IT team.As a Help Desk Professional, you will be responsible for providing top-notch technical support to our employees, handling phone calls and emails, and escalating issues where necessary.You will be working in a busy environment, collaborating with our 2nd and 3rd line teams to resolve...

About the RoleWe are looking for an experienced IT Help Desk Engineer to join our team at bet365. As a Help Desk Engineer, you will be responsible for providing technical support to our employees, ensuring that they have the necessary resources to perform their roles.The ideal candidate will possess strong interpersonal and customer service skills, as well...

About the RoleWe are seeking a highly skilled Help Desk Professional to join our team at bet365. As a key member of our service desk, you will play a critical role in providing technical support and resolving incidents in a timely manner.The successful candidate will possess excellent technical and customer service skills, with the ability to communicate...

Job DescriptionA challenging opportunity has arisen for an experienced Help Desk Engineer to join our technical team at bet365.You will be responsible for delivering exceptional customer service, resolving technical issues efficiently, and escalating complex problems to senior engineers when necessary.This is a fantastic opportunity to develop your skills...

Requirements and QualificationsPrior experience working in a help desk environment is essential.Proficiency in Microsoft Office Information Technology software is a must.Previous experience with internal databases would be beneficial.A minimum of one year's experience in a customer-focused setting is required.The estimated salary for this role is...

Job DescriptionCrimson Limited is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing first-line technical support to our clients, resolving hardware and software issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide timely and effective technical...

We are seeking an experienced Help Desk Professional to join our IT team as a Support Engineer. In this role, you will act as the primary point of contact for all users, providing technical assistance and support to resolve incidents and service requests.The successful candidate will possess excellent communication and interpersonal skills, with the ability...

Job Title: Global Incident Resolution ExpertCompany Overview: bet365 is a leading online gaming company that offers a wide range of sports betting, casino, and poker products to customers around the world. Our mission is to provide a safe and enjoyable gaming experience for all our customers, and we are committed to delivering exceptional customer service at...

**Job Description**We are looking for an experienced Help Desk Engineer to join our team in Stoke. As a Help Desk Engineer, you will be responsible for promptly dealing with phone calls and emails, managing open tickets, and working alongside 2nd and 3rd line teams.The ideal candidate will have excellent customer service skills, experience with Active...

About the JobThe Customer Support Analyst will play a vital role in maintaining the highest level of customer satisfaction, working closely with the Service Desk team to ensure prompt and effective resolution of incidents and service requests.Key Performance IndicatorsTo maintain a high level of customer satisfaction through excellent communication and issue...

Job Description:We are seeking a highly skilled Service Desk Engineer to join our team at bet365. In this role, you will be responsible for providing top-notch customer support to our clients, resolving their queries and issues promptly, and maintaining a high level of customer satisfaction.Responsibilities:Respond to customer inquiries and resolve their...

About the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...

Responsibilities and Duties:The IT Service Desk Engineer will be responsible for providing first-line technical support to employees across various sites. This includes responding to phone calls and emails, troubleshooting IT-related issues, and escalating complex problems to senior IT staff. Additionally, the successful candidate will be responsible for...

Job SummaryThis Helpdesk Operator position at Royal Stoke University Hospitals, managed by Sodexo, requires a skilled individual to handle technical facilities management service requests. As the first point of contact, the successful candidate will play a critical role in delivering exceptional service to clients.Key ResponsibilitiesAnswer phone calls and...

**Opportunity Summary**We are looking for a skilled Front Desk Operator to join our team. This temporary ongoing role offers a range of benefits, including an estimated hourly rate of £11.00 - £12.00 per hour and access to a competitive pension scheme.The successful candidate will work a variety of shifts,...

Job Title:IT Service Desk ManagerOverview:Crimson Limited is seeking a highly skilled IT Service Desk Manager to lead the smooth running of day-to-day service operations. The ideal candidate will have hands-on experience in managing service lifecycle processes, including incident, change, problem, and service level management.Key Responsibilities:Support the...

About the Role: As a highly skilled IT Service Desk Professional, you will play a vital role in ensuring the smooth operation of our IT services. You will be responsible for responding to a wide range of technical queries and issues, providing expert guidance and support to our employees.We are looking for an individual with excellent communication skills,...

Job RequirementsWe are seeking a highly skilled Service Desk Operations Manager to lead our IT support team. The ideal candidate will have a strong background in IT service management and excellent leadership abilities.About Bet365:Our company culture emphasizes innovation, teamwork, and continuous improvement. We strive to create a positive work environment...

Key ResponsibilitiesThe Technical Support Specialist will be responsible for answering phone calls within Service Level Agreements (SLAs), providing an excellent customer experience while handling Live Chats efficiently and professionally. They will log, progress, and provide updates on tickets for incidents and service requests.The role requires ensuring...