Service Desk Operations Manager

5 days ago


StokeonTrent, Stoke-on-Trent, United Kingdom bet365 Full time
Job Requirements

We are seeking a highly skilled Service Desk Operations Manager to lead our IT support team. The ideal candidate will have a strong background in IT service management and excellent leadership abilities.

About Bet365:

Our company culture emphasizes innovation, teamwork, and continuous improvement. We strive to create a positive work environment that fosters growth and development.

Key Responsibilities:

  • Lead and manage a team of IT support engineers
  • Develop and implement effective IT service management processes
  • Collaborate with senior leaders to drive business outcomes
  • Ensure high-quality support services are delivered to internal customers

Requirements:

  • Leadership experience in IT service management
  • Strong communication and problem-solving skills
  • Ability to work under pressure and meet deadlines
  • Strong understanding of IT service management principles and technologies

Benefits:

  • Estimated salary: £55,000 - £65,000 per annum
  • Opportunity to work with a leading online gaming company
  • Professional development opportunities and ongoing training

Application process: Please submit your application, including your CV and cover letter, to proceed with your candidacy.



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