Help Desk Analyst

About the JobThe Customer Support Analyst will play a vital role in maintaining the highest level of customer satisfaction, working closely with the Service Desk team to ensure prompt and effective resolution of incidents and service requests.Key Performance IndicatorsTo maintain a high level of customer satisfaction through excellent communication and issue...

Job Overviewbet365 is seeking a Help Desk Professional to join our IT team.As a Help Desk Professional, you will be responsible for providing top-notch technical support to our employees, handling phone calls and emails, and escalating issues where necessary.You will be working in a busy environment, collaborating with our 2nd and 3rd line teams to resolve...

About the RoleWe are looking for an experienced IT Help Desk Engineer to join our team at bet365. As a Help Desk Engineer, you will be responsible for providing technical support to our employees, ensuring that they have the necessary resources to perform their roles.The ideal candidate will possess strong interpersonal and customer service skills, as well...

About the RoleWe are seeking a highly skilled Help Desk Professional to join our team at bet365. As a key member of our service desk, you will play a critical role in providing technical support and resolving incidents in a timely manner.The successful candidate will possess excellent technical and customer service skills, with the ability to communicate...

Job DescriptionA challenging opportunity has arisen for an experienced Help Desk Engineer to join our technical team at bet365.You will be responsible for delivering exceptional customer service, resolving technical issues efficiently, and escalating complex problems to senior engineers when necessary.This is a fantastic opportunity to develop your skills...

Requirements and QualificationsPrior experience working in a help desk environment is essential.Proficiency in Microsoft Office Information Technology software is a must.Previous experience with internal databases would be beneficial.A minimum of one year's experience in a customer-focused setting is required.The estimated salary for this role is...

About the Role:We are seeking a highly organized and communicative Help Desk Operator to join our team at Royal Stoke University Hospitals. As part of this role, you will be responsible for receiving and accurately logging all technical facilities management service requests.Responsibilities:Respond to phone calls and emails in a timely and professional...

We are seeking an experienced Help Desk Professional to join our IT team as a Support Engineer. In this role, you will act as the primary point of contact for all users, providing technical assistance and support to resolve incidents and service requests.The successful candidate will possess excellent communication and interpersonal skills, with the ability...

**Job Description**We are looking for an experienced Help Desk Engineer to join our team in Stoke. As a Help Desk Engineer, you will be responsible for promptly dealing with phone calls and emails, managing open tickets, and working alongside 2nd and 3rd line teams.The ideal candidate will have excellent customer service skills, experience with Active...

Job Description:We are seeking a highly skilled Service Desk Engineer to join our team at bet365. In this role, you will be responsible for providing top-notch customer support to our clients, resolving their queries and issues promptly, and maintaining a high level of customer satisfaction.Responsibilities:Respond to customer inquiries and resolve their...

Responsibilities and Duties:The IT Service Desk Engineer will be responsible for providing first-line technical support to employees across various sites. This includes responding to phone calls and emails, troubleshooting IT-related issues, and escalating complex problems to senior IT staff. Additionally, the successful candidate will be responsible for...

Job Title: Global Incident Resolution ExpertCompany Overview: bet365 is a leading online gaming company that offers a wide range of sports betting, casino, and poker products to customers around the world. Our mission is to provide a safe and enjoyable gaming experience for all our customers, and we are committed to delivering exceptional customer service at...

About the Job:We are seeking a skilled Computer Systems Analyst to join our team at Crimson Limited. As a Computer Systems Analyst, you will be responsible for delivering high-quality technical support services to our clients, using your exceptional problem-solving skills and technical expertise.Key Responsibilities:Provide Service Desk support services,...

Key ResponsibilitiesThe Technical Support Specialist will be responsible for answering phone calls within Service Level Agreements (SLAs), providing an excellent customer experience while handling Live Chats efficiently and professionally. They will log, progress, and provide updates on tickets for incidents and service requests.The role requires ensuring...

About the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...

We seek a Customer Service Technical Analyst to join our team in the UK Stoke office.This role involves supporting customers via service desk tickets, interacting with customers and other RELEX departments via online meetings, phone calls, and emails, and documenting known issues in our knowledge base.The ideal candidate will have at least 2 years of...

Job SummaryThis Helpdesk Operator position at Royal Stoke University Hospitals, managed by Sodexo, requires a skilled individual to handle technical facilities management service requests. As the first point of contact, the successful candidate will play a critical role in delivering exceptional service to clients.Key ResponsibilitiesAnswer phone calls and...

Main ResponsibilitiesThe successful candidate will be responsible for managing phone calls and emails, logging tickets, and ensuring 1st line incidents are resolved efficiently. They will also work proactively to manage open incidents, collaborating with 2nd and 3rd line teams to achieve the fastest resolution based on incident SLA.

Job Title: Data Analyst - GraduateWe are seeking a highly skilled and motivated graduate to join our team as a Data Analyst. In this role, you will be responsible for analyzing data to help drive business decisions.The successful candidate will have a strong foundation in mathematics and finance, with excellent analytical and problem-solving skills.This is...

About the RoleAustin Fraser is a leading joinery manufacturer and interior fit-out contractor with a strong reputation for quality manufacture and installation of fire doors, reception desks, counters, and full commercial and retail fit-outs across the UK.We are currently seeking a Senior Commercial Analyst to join our team, who will be responsible for...