Computer Systems Analyst
11 hours ago
About the Job:
We are seeking a skilled Computer Systems Analyst to join our team at Crimson Limited. As a Computer Systems Analyst, you will be responsible for delivering high-quality technical support services to our clients, using your exceptional problem-solving skills and technical expertise.
Key Responsibilities:
Provide Service Desk support services, ensuring timely issue resolution and customer satisfaction.
Maintain accurate records of incidents, requests, and problems in the Service Desk portal.
Develop and maintain expertise in supported technologies and applications.
Foster strong relationships with end-users and internal stakeholders to drive business success.
Stay up-to-date with industry trends and best practices through ongoing training and professional development.
Requirements:
Proven experience in providing technical support services.
Excellent IT skills and knowledge of Microsoft Office 365 and Cloud environments.
Strong communication skills and ability to work effectively in a team environment.
Good prioritisation skills and ability to manage multiple tasks simultaneously.
Demonstrated commitment to quality and continuous improvement.
Salary Range: £28,000 per annum.
Location: Stoke-On-Trent.
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