Computer Systems Analyst

11 hours ago


StokeonTrent, Stoke-on-Trent, United Kingdom Crimson Limited Full time

About the Job:

We are seeking a skilled Computer Systems Analyst to join our team at Crimson Limited. As a Computer Systems Analyst, you will be responsible for delivering high-quality technical support services to our clients, using your exceptional problem-solving skills and technical expertise.

Key Responsibilities:

  • Provide Service Desk support services, ensuring timely issue resolution and customer satisfaction.

  • Maintain accurate records of incidents, requests, and problems in the Service Desk portal.

  • Develop and maintain expertise in supported technologies and applications.

  • Foster strong relationships with end-users and internal stakeholders to drive business success.

  • Stay up-to-date with industry trends and best practices through ongoing training and professional development.

Requirements:

  • Proven experience in providing technical support services.

  • Excellent IT skills and knowledge of Microsoft Office 365 and Cloud environments.

  • Strong communication skills and ability to work effectively in a team environment.

  • Good prioritisation skills and ability to manage multiple tasks simultaneously.

  • Demonstrated commitment to quality and continuous improvement.

Salary Range: £28,000 per annum.

Location: Stoke-On-Trent.



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