Help Desk Engineer
1 day ago
A challenging opportunity has arisen for an experienced Help Desk Engineer to join our technical team at bet365.
You will be responsible for delivering exceptional customer service, resolving technical issues efficiently, and escalating complex problems to senior engineers when necessary.
This is a fantastic opportunity to develop your skills and knowledge in a fast-paced environment.
The successful candidate will receive a salary of approximately £31,500 per annum, depending on location and experience.
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IT Help Desk Engineer
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the RoleWe are looking for an experienced IT Help Desk Engineer to join our team at bet365. As a Help Desk Engineer, you will be responsible for providing technical support to our employees, ensuring that they have the necessary resources to perform their roles.The ideal candidate will possess strong interpersonal and customer service skills, as well...
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Full-Time Help Desk Engineer
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Searchability Full time**Job Description**We are looking for an experienced Help Desk Engineer to join our team in Stoke. As a Help Desk Engineer, you will be responsible for promptly dealing with phone calls and emails, managing open tickets, and working alongside 2nd and 3rd line teams.The ideal candidate will have excellent customer service skills, experience with Active...
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Help Desk Engineer
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Description:We are seeking a highly skilled Service Desk Engineer to join our team at bet365. In this role, you will be responsible for providing top-notch customer support to our clients, resolving their queries and issues promptly, and maintaining a high level of customer satisfaction.Responsibilities:Respond to customer inquiries and resolve their...
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Help Desk Analyst
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Crimson Limited Full timeJob DescriptionCrimson Limited is seeking a highly skilled Help Desk Analyst to join our team. As a Help Desk Analyst, you will be responsible for providing first-line technical support to our clients, resolving hardware and software issues, and escalating complex problems to senior engineers.Key Responsibilities:Provide timely and effective technical...
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Help Desk Assistant
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full timePackage DescriptionThis is an exciting opportunity to join Sodexo as a Help Desk Assistant. The role involves providing general administrative support to the team and preparing reports.You will be part of a company that values its employees and provides a range of benefits and resources to help you grow professionally.
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Help Desk Professional
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeWe are seeking an experienced Help Desk Professional to join our IT team as a Support Engineer. In this role, you will act as the primary point of contact for all users, providing technical assistance and support to resolve incidents and service requests.The successful candidate will possess excellent communication and interpersonal skills, with the ability...
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Help Desk Professional
3 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the RoleWe are seeking a highly skilled Help Desk Professional to join our team at bet365. As a key member of our service desk, you will play a critical role in providing technical support and resolving incidents in a timely manner.The successful candidate will possess excellent technical and customer service skills, with the ability to communicate...
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Help Desk Operations Coordinator
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full timeAbout the Role:We are seeking a highly organized and communicative Help Desk Operator to join our team at Royal Stoke University Hospitals. As part of this role, you will be responsible for receiving and accurately logging all technical facilities management service requests.Responsibilities:Respond to phone calls and emails in a timely and professional...
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Help Desk Support Specialist
4 weeks ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Searchability® Full time £26,500About the Role:Searchability® is seeking an experienced Service Desk Engineer to join their global team.This is an exciting opportunity for a skilled professional to work in a dynamic environment.Key Responsibilities:Promptly handle phone calls and emails to provide exceptional customer service.Deal with incidents and requests, ensuring all tickets are...
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Help Desk Solutions Professional
1 day ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob Title: Global Incident Resolution ExpertCompany Overview: bet365 is a leading online gaming company that offers a wide range of sports betting, casino, and poker products to customers around the world. Our mission is to provide a safe and enjoyable gaming experience for all our customers, and we are committed to delivering exceptional customer service at...
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Technical Service Desk Engineer
1 week ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob SummaryWe are looking for a talented Technical Service Desk Engineer to provide first-line support to our employees. As a Technical Service Desk Engineer, you will take end-to-end ownership of incidents, escalate them where necessary, and drive resolution.The day-to-day work is interesting, challenging, and fast-paced amidst a hardworking and...
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Service Desk Engineer
2 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Henderson Scott Full time**Job Summary**Henderson Scott is seeking a talented Service Desk Engineer to join our team. As a key member of our technical staff, you will provide exceptional phone support to customers and clients, troubleshoot and resolve hardware and software issues, and assist in the onboarding and management of new clients and customers.The ideal candidate will...
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Stoke-on-Trent, Stoke-on-Trent, United Kingdom Searchability® Full timeSearchability, a leading global software solutions provider, is seeking an experienced Service Desk Engineer to join their team. Founded over 20 years ago, the company employs over 7,000 people across the world and invests heavily in employee development.The ideal candidate will have experience with Active Directory, excellent troubleshooting and analytical...
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IT Service Desk Professional
4 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the RoleWe are looking for a highly motivated and organized IT Service Desk Professional to join our team as a Service Desk Engineer. The successful candidate will be responsible for providing technical support and resolving issues for our employees worldwide.The ideal candidate will have strong communication skills, both written and verbal, and the...
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Help Desk Professional
3 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeKey ResponsibilitiesThe Technical Support Specialist will be responsible for answering phone calls within Service Level Agreements (SLAs), providing an excellent customer experience while handling Live Chats efficiently and professionally. They will log, progress, and provide updates on tickets for incidents and service requests.The role requires ensuring...
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IT Service Desk Professional
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the JobWe're seeking an experienced IT Service Desk Professional to join our bet365 team. As a key member of our IT team, you'll play a critical role in supporting our IT operations across various sites.Our technical IT team aims to provide our employees with the technology resources they need to excel in their roles. You'll be knowledgeable and...
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Technical Service Desk Professional
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeAbout the Role:We are seeking a highly skilled Service Desk Engineer to join our IT team at bet365. As a key member of our service delivery team, you will play a crucial role in supporting our IT operations across various sites.In this exciting position, you will be responsible for taking end-to-end ownership for incidents, ensuring timely resolution and...
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Help Desk Operations Coordinator
6 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom Sodexo Full timeJob SummaryThis Helpdesk Operator position at Royal Stoke University Hospitals, managed by Sodexo, requires a skilled individual to handle technical facilities management service requests. As the first point of contact, the successful candidate will play a critical role in delivering exceptional service to clients.Key ResponsibilitiesAnswer phone calls and...
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Customer Service Engineer
5 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeService Desk Engineer RoleWe are seeking a highly skilled Service Desk Engineer to join our team at bet365. As a Service Desk Engineer, you will be responsible for providing technical support to our customers via phone and Live Chat, and resolving technical issues in a timely and efficient manner.The successful candidate will have strong interpersonal and...
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Service Desk Operations Manager
7 days ago
Stoke-on-Trent, Stoke-on-Trent, United Kingdom bet365 Full timeJob RequirementsWe are seeking a highly skilled Service Desk Operations Manager to lead our IT support team. The ideal candidate will have a strong background in IT service management and excellent leadership abilities.About Bet365:Our company culture emphasizes innovation, teamwork, and continuous improvement. We strive to create a positive work environment...