Collections and Arrears Specialist
5 days ago
Kroo Bank Ltd is committed to fostering a diverse and inclusive workplace where every employee feels valued and respected. As a Lending and Collections Team Lead, you will play a key role in promoting these values and contributing to the success of our business.
In this role, you will be responsible for managing day-to-day lending and collections operations, developing and implementing policies for arrears, forbearance, and collections, and providing direct support on customer cases. You will also lead recruitment, training, and development of the team to ensure analysts are equipped to grow alongside Kroo's expanding business.
The ideal candidate will have 3 years of experience working with consumer credit products and a strong understanding of 1st line processes, including experience with arrears and collections procedures. They will also possess good knowledge of consumer credit and its implications for organisations offering consumer lending products.
This is an excellent opportunity to join a growing fintech company that prioritises customer wellbeing and offers a comprehensive benefits package, including a generous holiday package, mental health support, a workplace pension, and access to a modern office in Central London. With a competitive salary of £60,000 - £70,000 per annum, plus benefits, you will have the opportunity to grow your career in a dynamic and innovative environment.
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Collections Specialist
2 weeks ago
London, Greater London, United Kingdom Metro Bank Plc Full timeAt Metro Bank Plc, we are committed to creating a diverse and inclusive work environment that fosters growth and development. We value individuals who take responsibility, prioritize customer satisfaction, and drive business success.Key Responsibilities:We seek an experienced collections specialist to efficiently manage arrears cases, ensuring timely...
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Arrears Collections Coordinator
1 day ago
London, Greater London, United Kingdom The Recruiters Room Full timeWhy Choose Us?The Recruiters Room is a leading recruitment agency that specialises in finding top talent for our clients across various industries. We pride ourselves on delivering exceptional results and building long-term relationships with our clients and candidates.In this role, you will have the opportunity to work with a successful and dynamic team...
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Financial Arrears Specialist
4 weeks ago
London, Greater London, United Kingdom CV-Library Full timeAccount Advisor RoleWe are seeking a highly skilled Financial Arrears Specialist to join our Housing Team on a PFI contract in Islington. As a key member of our team, you will be responsible for managing the prevention and recovery of rent arrears from tenants.About the RoleThis is an exciting opportunity to work within our Commercial division, managing...
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Arrears and Vulnerability Specialist
4 weeks ago
London, Greater London, United Kingdom Kroo Ltd Full timeAbout the OpportunityThis is a unique opportunity to join a cutting-edge fintech company and make a real impact on people's lives. As a Collections and Financial Wellbeing Manager, you will have the chance to develop and implement policies for arrears, forbearance, collections, and managing customer vulnerability, providing direct support on customer cases...
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Rent Arrears Specialist
4 weeks ago
London, Greater London, United Kingdom Hatched Recruitment Group Full timeJob Description:As a Rent Arrears Specialist, you will be responsible for managing rent arrears cases from initial contact through to recovery. You will work closely with tenants, external agencies, and internal departments to ensure that all cases are progressed in a timely and efficient manner. Key Responsibilities:To be the first point of contact for...
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Senior Arrears Resolution Specialist
3 days ago
London, Greater London, United Kingdom The Recruiters Room Full timeAbout the RoleWe are seeking a skilled and confident Arrears Collections Agent to join our team from 7th April 2025. The successful applicant will have a proven track record of working in an FCA regulated environment and experience with high-volume, telephone-based debt collections.The role involves communicating with customers who have fallen into arrears...
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Hybrid Working Arrears Manager
4 weeks ago
London, Greater London, United Kingdom Marc Daniels Full timeJob Overview:Marc Daniels is looking for a Hybrid Working Arrears Manager to join its team in Bracknell. As a Collections and Recoveries Specialist, you will be responsible for handling debt recovery activities for our clients. This is an excellent opportunity for individuals who thrive in a dynamic environment and possess strong negotiation skills.The key...
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Bad Debt Collection Specialist
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London, Greater London, United Kingdom Page Personnel Sales Full timeJob Title: Bad Debt Collection SpecialistLocation: Richmond upon ThamesEstimated Salary: around £50,000 per annum (based on industry standards)We are seeking a skilled Bad Debt Collection Specialist to join our team at Page Personnel Sales. The successful candidate will have extensive experience in bad debt collection, insolvency, litigation, and asset...
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Debt Recovery and Collections Manager
2 weeks ago
London, Greater London, United Kingdom Metro Bank Plc Full timeMetro Bank Plc is seeking an experienced collections specialist to join our team. In this role, you will be responsible for managing arrears cases efficiently, communicating with customers, and escalating potential shortfalls to the business.Responsibilities:You will collect arrears cases promptly, adhering to SLAs and communicating verbally and in writing...
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Arrears Specialist
3 weeks ago
London, Greater London, United Kingdom Brackenberry Full time**About the Role:**We are partnering with Islington Council to provide administrative support for a 3-month contract, which may be extended at the client's discretion. The successful candidate will work closely with the council to deliver a comprehensive arrears service.**Key Responsibilities:**Manage arrears cases on a patch basis or designated area in...
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Credit and Collections Specialist
5 days ago
London, Greater London, United Kingdom Cedar Full timeCredit and Collections Specialist needed at Cedar in Central London. Estimated salary is 35,000 - 40,000 per annum for this permanent role.About the RoleWe are seeking a proactive and experienced credit controller to join our team within a thriving property management company. The successful candidate will have proven credit control experience and excellent...
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Collections Management Specialist
4 weeks ago
London, Greater London, United Kingdom YouLend Full timeAbout the RoleWe are seeking a highly skilled Collections Management Specialist to join our team at YouLend. As a key member of our collections and recoveries department, you will play a crucial role in promoting and sustaining constructive relationships with merchants and colleagues.As a Debt Recovery Coordinator, you will be responsible for providing a...
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Collection Specialist
4 weeks ago
London, Greater London, United Kingdom Karter Thomas Ltd Full timeWe are recruiting on behalf of Karter Thomas Ltd, a social housing organisation based in Kent. This is an interim 3-5 months full-time role, requiring an experienced specialist to join the team.This office-based position offers excellent transport links and comes with a requirement for using Capita Open Housing or Capita One Housing systems.The day-to-day...
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Rent Arrears Resolution Officer
5 days ago
London, Greater London, United Kingdom Hire Ground Full timeHire Ground seeks a Rent Arrears Resolution Officer to oversee the management of rental arrears and ensure timely payments from tenants. The estimated annual salary for this position is around £18,000.This role operates within an office setting, following a 4-day working week from Monday to Thursday.The ideal candidate will have experience in managing...
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Mortgage Arrears Resolution Professional
10 hours ago
London, Greater London, United Kingdom The Recruiters Room Full timeThe RoleWe are seeking a highly motivated and experienced Mortgage Arrears Resolution Professional to join our team at The Recruiters Room. In this role, you will be responsible for communicating with customers who have fallen into arrears on their mortgage account and providing them with positive solutions to resolve their debts.You will work closely with...
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Collections Specialist
11 hours ago
London, Greater London, United Kingdom Metro Bank Plc Full timeAt Metro Bank Plc, we are committed to creating a workplace that is diverse and inclusive.We are currently seeking an Arrears Recovery Professional to join our team.The successful candidate will be responsible for the efficient collection of arrears cases, ensuring internal and external service level agreements are met.This role requires strong communication...
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Rent Arrears Support Professional
4 weeks ago
London, Greater London, United Kingdom Blue Octopus Recruitment Ltd Full timeAbout the Role:We are looking for a highly motivated Income Recovery Officer (Home Ownership) to join our team at Blue Octopus Recruitment Ltd. As a key member of our team, you will be responsible for managing rent arrears and service charges, communicating with residents, and providing expert advice on money management.Key Requirements:Experience in rent...
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Senior Collections Specialist
3 days ago
London, Greater London, United Kingdom Page Personnel Full timePage Personnel is seeking an experienced Senior Collections Specialist to manage a portfolio of litigation cases within the recoveries function. The ideal candidate will possess expertise in all areas of the collections and recoveries process, strong negotiation and decision-making skills, excellent communication skills, and strong Excel skills.The...
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Arrears and Recoveries Professional
7 days ago
London, Greater London, United Kingdom Marc Daniels Full timeJob DescriptionThe Collections and Recoveries Specialist role at Marc Daniels is a critical part of the business, ensuring that customers who have fallen behind on payments are supported and encouraged to get back on track. The successful candidate will have excellent communication skills, be able to work under pressure, and possess a strong analytical...
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Residential Arrears Coordinator
5 days ago
London, Greater London, United Kingdom CV-Library Full timeHousing Services RoleAbout the JobThis is an exciting opportunity to work as a Housing & Arrears Officer, managing properties and delivering housing services to tenants. The successful candidate will have strong communication and organizational skills, as well as knowledge of housing legislation and regulations.Key ResponsibilitiesAssess housing applicants...