Collections Specialist

1 day ago


London, Greater London, United Kingdom Metro Bank Plc Full time

At Metro Bank Plc, we are committed to creating a workplace that is diverse and inclusive.

We are currently seeking an Arrears Recovery Professional to join our team.

The successful candidate will be responsible for the efficient collection of arrears cases, ensuring internal and external service level agreements are met.

This role requires strong communication skills, both verbal and written, to set up payment arrangements with customers.

You will also be responsible for escalating potential shortfalls to the business for provision consideration and proposal of corrective action.

In this role, you will have the opportunity to reschedule customer agreements with credit approval when necessary.

We offer a competitive salary of £35,000 - £45,000 per annum, discretionary annual bonus, and a wide range of benefits including generous holiday allowance, attractive pension scheme, healthcare, life assurance, and colleague discounts.

We are committed to providing training and development opportunities to ensure your success in this role and offer internal opportunities to progress your career.

Our hybrid working policy allows you to balance your work and home life.



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