Arrears Specialist

2 weeks ago


London, Greater London, United Kingdom Brackenberry Full time

**About the Role:**

We are partnering with Islington Council to provide administrative support for a 3-month contract, which may be extended at the client's discretion. The successful candidate will work closely with the council to deliver a comprehensive arrears service.

**Key Responsibilities:**

  • Manage arrears cases on a patch basis or designated area in accordance with Islington Council's policies and procedures.
  • Provide general advice to leaseholders regarding benefits entitlement and identify suitable cases for referral to a debt advice service provider.
  • Coordinate legal recovery action in cases involving annual and major works service charge debt.
  • Making payment arrangements with leaseholders to clear their arrears in line with procedures.
  • Refer complex or exceptional cases to the appropriate Team Leader or Leasehold Services Manager.

**Requirements:**

  • Availability to start immediately or short notice.
  • The right to work in the U.K.

**Additional Information:**

Brackenberry Ltd acts as an Employment Business for this role. We are committed to equality in the workplace and are an equal opportunity employer. All roles are temporary, although assignments can be extended by clients on a longer-term basis and sometimes become permanent.



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