Arrears and Complaints Management Specialist

About Us: Hometree Group is a leading provider of sustainable energy solutions, dedicated to guiding UK homeowners towards more efficient and cost-effective energy consumption. Our innovative approach combines decentralized, digitized, and renewable energy sources, empowering homeowners to make informed decisions about their energy needs.Our Team: As a...

We are seeking a highly skilled Senior Arrears and Complaints Manager to join our team at Hometree Finance. This is an exciting opportunity to work with a rapidly expanding business, dedicated to providing flexible financing options for home energy upgrades.In this role, you will be responsible for owning the end-to-end process for arrears and complaints,...

Job Overview:Marc Daniels is looking for a Hybrid Working Arrears Manager to join its team in Bracknell. As a Collections and Recoveries Specialist, you will be responsible for handling debt recovery activities for our clients. This is an excellent opportunity for individuals who thrive in a dynamic environment and possess strong negotiation skills.The key...

Job Description:As a Rent Arrears Specialist, you will be responsible for managing rent arrears cases from initial contact through to recovery. You will work closely with tenants, external agencies, and internal departments to ensure that all cases are progressed in a timely and efficient manner. Key Responsibilities:To be the first point of contact for...

**About the Role:**We are partnering with Islington Council to provide administrative support for a 3-month contract, which may be extended at the client's discretion. The successful candidate will work closely with the council to deliver a comprehensive arrears service.**Key Responsibilities:**Manage arrears cases on a patch basis or designated area in...

Account Advisor RoleWe are seeking a highly skilled Financial Arrears Specialist to join our Housing Team on a PFI contract in Islington. As a key member of our team, you will be responsible for managing the prevention and recovery of rent arrears from tenants.About the RoleThis is an exciting opportunity to work within our Commercial division, managing...

About the RoleAt Zopa, we're seeking an experienced Senior Arrears Specialist to join our Collections & Recoveries Team. This is a unique opportunity to work with a highly regarded customer services team, assisting with the initial stages of borrower arrears and maximizing the recovery of new arrears cases.ResponsibilitiesMaking outbound calls through a...

At Metro Bank Plc, we are committed to creating a diverse and inclusive work environment that fosters growth and development. We value individuals who take responsibility, prioritize customer satisfaction, and drive business success.Key Responsibilities:We seek an experienced collections specialist to efficiently manage arrears cases, ensuring timely...

Kroo Bank Ltd is committed to fostering a diverse and inclusive workplace where every employee feels valued and respected. As a Lending and Collections Team Lead, you will play a key role in promoting these values and contributing to the success of our business.In this role, you will be responsible for managing day-to-day lending and collections operations,...

About the OpportunityThis is a unique opportunity to join a cutting-edge fintech company and make a real impact on people's lives. As a Collections and Financial Wellbeing Manager, you will have the chance to develop and implement policies for arrears, forbearance, collections, and managing customer vulnerability, providing direct support on customer cases...

We're on a mission to simplify utility management for our customers, and we're looking for a skilled Customer Arrears Manager to help us achieve this goal. As a key member of our collections team, you'll work closely with customers to resolve outstanding debts and provide them with personalized repayment options.Estimated salary: £35,000 - £45,000 per...

The role of Arrears and Compliance Specialist at Hometree Finance offers a unique opportunity to be part of a rapidly growing team dedicated to providing flexible financing options for home energy upgrades. As a key member of our newly formed team, you will play a crucial role in helping UK homeowners transition to net-zero energy solutions.Hometree Finance...

Job Title: Medical Billings SpecialistIn this key role at Marc Daniels, you will be working as a Collections and Recoveries Specialist. This is an exciting opportunity to join a household name automotive company in Bracknell. As part of our hybrid-working team, you will enjoy flexible hours.The job responsibilities include:Negotiating repayment plans with...

Hire Ground seeks a Rent Arrears Resolution Officer to oversee the management of rental arrears and ensure timely payments from tenants. The estimated annual salary for this position is around £18,000.This role operates within an office setting, following a 4-day working week from Monday to Thursday.The ideal candidate will have experience in managing...

As a Senior Complaints Specialist, you'll be responsible for providing exceptional customer service and resolving complex complaints in a timely and efficient manner. You'll work closely with our team of Complaints Specialists to ensure that customers receive the best possible service and that their concerns are addressed promptly.In this role, you'll have...

Job OverviewChip is seeking an Operations Manager Complaints to lead our complaint handling process. The successful candidate will be responsible for managing a team of complaint specialists, ensuring that customers receive high-quality service, and resolving complaints efficiently.The ideal candidate will have:Proven experience in operations management and...

Head of Central Compliance TeamThe RoleFairstone Group Ltd. is seeking an experienced Complaints Handler to join their central compliance team. As a specialist complaints handler, you will be responsible for reviewing and resolving complaints received by the company's entities.Main ResponsibilitiesSet up, acknowledge, and log new complaints in line with...

Job DescriptionThe Collections and Recoveries Specialist role at Marc Daniels is a critical part of the business, ensuring that customers who have fallen behind on payments are supported and encouraged to get back on track. The successful candidate will have excellent communication skills, be able to work under pressure, and possess a strong analytical...

Marks Consulting Partners is seeking a skilled Complaints Resolution Specialist to work with one of our housing association clients in London.Job DescriptionWe are looking for an experienced professional who can investigate and resolve complaints, focusing on enhancing the delivery of our services and building strong relationships with residents. This role...

About the RoleWe are seeking a Head of Complaints Management to join our Oversight - Complaints team at Quilter Cheviot. The successful candidate will be responsible for leading the development and implementation of complaints policies and procedures, as well as managing the day-to-day operations of the complaints team.Key responsibilities include supporting...