Operations Manager Complaints

About the RoleWe are seeking a Head of Complaints Management to join our Oversight - Complaints team at Quilter Cheviot. The successful candidate will be responsible for leading the development and implementation of complaints policies and procedures, as well as managing the day-to-day operations of the complaints team.Key responsibilities include supporting...

In this exciting role as **Arrears and Complaints Analyst** at Hometree Marketplace Limited, you will play a key part in shaping our approach to customer service and complaint resolution.Role HighlightsLead the development and refinement of processes for managing arrears and complaints, ensuring regulatory compliance and best practices.Design and implement...

We are working closely with a Local Authority in London to assist with the appointment of a Chief Complaints Resolution Manager on a 3-month contract, which is highly likely to be extended at our client's discretion. Please apply with your CV for immediate consideration.**Salary:** £26,500 - £34,800 per month (based on a 30-day working month)**Job...

Job Title: Complaints Resolution ManagerEstimated Salary: £34,000 - £40,000 per annum.About Us:Nuffield Health Parkside Hospital and Cancer Centre London is one of the leading private hospitals in South-West London, easily accessible from Central London and the surrounding areas. We have provided high-quality independent healthcare to the local community...

We are seeking a highly skilled Senior Arrears and Complaints Manager to join our team at Hometree Finance. This is an exciting opportunity to work with a rapidly expanding business, dedicated to providing flexible financing options for home energy upgrades.In this role, you will be responsible for owning the end-to-end process for arrears and complaints,...

Job Overview: We are a leading recruitment agency looking for a Senior Operations Manager to join our mortgage complaints team on a 6-month contract. The ideal candidate will have a strong background in operations management, preferably in a retail bank or mortgage company/lender.Responsibilities:Manage a team of operations staff to ensure seamless delivery...

Job Description: Our client is looking for a Senior Operations Manager with a background in Mortgage Complaints/Claims to assist on an initial 6-month contract. The ideal candidate will have strong operations management skills, preferably within Retail Banking or Mortgage companies. Key responsibilities include leading and managing the Mortgage Complaints...

About the RoleAs a Customer Service Manager - Complaints at Equiniti, you will be responsible for managing and resolving customer complaints in a timely and efficient manner. You will work closely with the Complaints Team to investigate and resolve complaints, ensuring that all relevant regulatory requirements are met.You will have excellent communication...

We are looking for a skilled Complaint Resolution Manager to join our team at Brackenberry Ltd. As a Complaint Resolution Manager, you will lead on investigating and responding to complex cases.Estimated Salary: £21.98 - £29.31 per hourKey ResponsibilitiesYou will support the Council to meet performance targets and regulatory requirements through proactive...

About Us: Hometree Group is a leading provider of sustainable energy solutions, dedicated to guiding UK homeowners towards more efficient and cost-effective energy consumption. Our innovative approach combines decentralized, digitized, and renewable energy sources, empowering homeowners to make informed decisions about their energy needs.Our Team: As a...

Job DescriptionAs a Complaints Team Lead at Quilter plc, you will be responsible for developing and evolving existing processes to support complaints resulting from financial planning. You will work closely with our complaints specialists to resolve regulated complaints and internal reviews in a fair and impartial manner. The role requires strong IT skills,...

About UCLHUniversity College London Hospitals (UCLH) is one of the most complex NHS trusts in the UK. We provide academically led acute and specialist services to people from the local area, throughout the UK, and overseas.Job OverviewWe are seeking an experienced Complaints Facilitator to join our team. The role involves providing a comprehensive and...

Job DescriptionThe successful candidate will be a Complaint Resolution Manager responsible for managing up to 80 open complaints at any given time. You will work closely with colleagues to ensure effective complaint resolution and contribute to team goals. This role offers a unique opportunity to analyze customer feedback and develop product and service...

Job DescriptionThis role is a great opportunity for an experienced professional to join the CRA GROUP LIMITED team as a Customer Complaints Resolution Manager. The successful candidate will be responsible for managing and resolving customer complaints in a timely and efficient manner.The ideal candidate will have experience in a similar role, preferably...

Job OverviewWe are seeking an experienced Business Manager to join our Product, Tech & Data team. The successful candidate will have excellent communication skills and be able to build strong relationships with colleagues and stakeholders.ResponsibilitiesThis role involves action tracking, stakeholder coordination, administrative assistance, meeting...

At Chip UK, we're on a mission to build wealth for our generation. As a Customer Service Complaints Team Manager, you'll play a key role in delivering exceptional customer experiences and driving business growth.The ideal candidate will have strong people management experience, with a proven track record of leading high-performing teams and driving results....

Job Description">MERJE Ltd is seeking an experienced Complaints Handler for a leading wealth management firm. This role offers a challenging opportunity to join a central compliance team, managing complaints across multiple entities and liaising with regulatory bodies.This established wealth management firm is known for its comprehensive financial advisory...

About the Role We are seeking a results-driven Complaints Resolution and Exams Manager to join our team at International House London. This pivotal role will involve leading the resolution of customer complaints and ensuring the smooth functioning of the Exams Centre. As a senior member of our team, you will be responsible for managing candidate queries,...

About the RoleWe are seeking a highly skilled Business Manager to support our Product, Tech & Data team. As a key contributor, you will provide critical assistance to the Chief Product Officer (CPO) and the Chief Technology and Data Officer (CTDO). Your primary responsibility will be to ensure consistency of information between the two sides of the business...

Job Description:">    As a Complaints Dispute Resolution Lead, you will demonstrate a personal commitment to resolving escalated complaints through excellent communication, interpersonal, and analytical skills. You will provide support to Heads of Service, Service Directors, and managers, lead on reviewing complaints, and assist in producing regular...