Mortgage Complaints Specialist

4 days ago


London, Greater London, United Kingdom CV Library Full time
Job Description: Our client is looking for a Senior Operations Manager with a background in Mortgage Complaints/Claims to assist on an initial 6-month contract. The ideal candidate will have strong operations management skills, preferably within Retail Banking or Mortgage companies. Key responsibilities include leading and managing the Mortgage Complaints team, developing and implementing operational processes, and managing stakeholder relationships.

Job Requirements: To be successful in this role, you will need a strong background in operations management, preferably in Retail Banking or Mortgage industry. You should also have excellent communication and stakeholder management skills. A background in Mortgage Complaints/Claims is essential.

What We Offer: We offer a competitive salary of £600/day Inside IR35, a hybrid working arrangement (2 days in office, 3 days from home), and an initial 6-month contract with potential for extension.

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