Complaints Facilitator Manager

An exciting opportunity has arisen for a Complaints Facilitator to join our central team at University College London Hospitals NHS Foundation Trust.The purpose of this role is to provide a comprehensive and high-quality complaints service to our patients and relatives, with a focus on early resolution.Day-to-day duties will include managing the central...

Job OverviewWe are seeking a highly skilled Complaints Facilitator to join our Central Complaints Team at University College London Hospitals NHS Foundation Trust. As a key member of our team, you will play a vital role in providing a comprehensive and high-quality complaints service to our patients and relatives.As a Complaints Facilitator, you will be...

Complaints Oversight ManagerCompany: Great Lakes Insurance SELocation: London, United KingdomAbout the role:The Complaint Oversight Manager is responsible for the Complaint Management Function at Great Lakes, including system, policy, procedures, reporting, and activities. They are the central coordinator for internal and external stakeholders for matters...

Job Title: Complaints Resolution ManagerEstimated Salary: £34,000 - £40,000 per annum.About Us:Nuffield Health Parkside Hospital and Cancer Centre London is one of the leading private hospitals in South-West London, easily accessible from Central London and the surrounding areas. We have provided high-quality independent healthcare to the local community...

About the Role:The Complaint Oversight Manager will be responsible for ensuring the effective management of complaints at ERGO Group AG. This includes developing and implementing complaint handling policies, procedures, and guidelines that align with regulatory requirements.Key Responsibilities:Develop and maintain complaint handling policies, procedures,...

About the RoleWe are seeking a Head of Complaints Management to join our Oversight - Complaints team at Quilter Cheviot. The successful candidate will be responsible for leading the development and implementation of complaints policies and procedures, as well as managing the day-to-day operations of the complaints team.Key responsibilities include supporting...

We are looking for a skilled Complaint Resolution Manager to join our team at Brackenberry Ltd. As a Complaint Resolution Manager, you will lead on investigating and responding to complex cases.Estimated Salary: £21.98 - £29.31 per hourKey ResponsibilitiesYou will support the Council to meet performance targets and regulatory requirements through proactive...

Job DescriptionAs a Complaints Team Lead at Quilter plc, you will be responsible for developing and evolving existing processes to support complaints resulting from financial planning. You will work closely with our complaints specialists to resolve regulated complaints and internal reviews in a fair and impartial manner. The role requires strong IT skills,...

We are seeking an Interim Casework Manager to join our team at Investigo Change Solutions to lead and manage a group of caseworkers across a university in central London.This is a crucial role for someone who has strong experience in managing complaints and academic appeals in Higher Education or Further Education. The successful candidate will have...

At Chip UK, we're on a mission to build wealth for our generation. As a Customer Service Complaints Team Manager, you'll play a key role in delivering exceptional customer experiences and driving business growth.The ideal candidate will have strong people management experience, with a proven track record of leading high-performing teams and driving results....

We are working closely with a Local Authority in London to assist with the appointment of a Chief Complaints Resolution Manager on a 3-month contract, which is highly likely to be extended at our client's discretion. Please apply with your CV for immediate consideration.**Salary:** £26,500 - £34,800 per month (based on a 30-day working month)**Job...

UK Complaints ManagerAs a key member of the Bank of Ireland team, you will be responsible for managing and resolving customer complaints in a professional and efficient manner.Key Responsibilities:• Manage and investigate customer complaints• Collaborate with internal stakeholders to resolve issues• Develop and implement processes to improve customer...

About the RoleAs a Customer Service Manager - Complaints at Equiniti, you will be responsible for managing and resolving customer complaints in a timely and efficient manner. You will work closely with the Complaints Team to investigate and resolve complaints, ensuring that all relevant regulatory requirements are met.You will have excellent communication...

Role OverviewThe Complaints Officer will be responsible for managing the administration of all complaints, feedback, and comments across The London Clinic. This includes ensuring all enquiries are acknowledged and responded to within the required timeframes and in-line with Independent Sector Complaints Adjudication Service (ISCAS) code of best practice.Key...

About UsAt Castle Craig Hospital Ltd., we're dedicated to delivering exceptional patient care and achieving the best outcomes for individuals struggling with addictions and mental health conditions.Our abstinence-oriented, 12 Step informed programme has been a cornerstone of our success since 1988. We're committed to providing high-quality, patient-centred...

Job Description">MERJE Ltd is seeking an experienced Complaints Handler for a leading wealth management firm. This role offers a challenging opportunity to join a central compliance team, managing complaints across multiple entities and liaising with regulatory bodies.This established wealth management firm is known for its comprehensive financial advisory...

Complaints Resolution Specialist - Southwark, LondonWe are seeking a skilled Complaints Resolution Specialist to join our team in Southwark, London. As a Complaints Resolution Specialist, you will be responsible for effectively managing complaints in accordance with regulatory guidelines and insurer requirements.Key Responsibilities:Conduct thorough...

We are seeking a skilled Complaints Resolution Specialist to join our team at CRA GROUP LIMITED.Salary: £32,000 - £40,000 per annumJob Description:Key Responsibilities:To effectively manage and respond to Chief Executive Stage complaints, ensuring timely resolutions and appropriate remedies are implemented.To provide exceptional customer service by...

Job Title: Customer Care and Complaints ManagerJob Summary:We are seeking a highly skilled Customer Care and Complaints Manager to join our team at Deverell Smith Recruitment Ltd. As an Aftercare Manager, you will be responsible for managing post-handover support for homeowners, focusing on identifying and resolving defects in newly constructed homes.Key...

Job OverviewCREATE Fertility is seeking a skilled Complaints Manager to join our team in Farringdon, London. As a pioneer in Natural and Mild IVF, we prioritize patient satisfaction and adherence to regulatory standards.Key ResponsibilitiesMonitor and track formal and informal complaints to ensure compliance with company Standard Operating Procedures...