Jobs: contact centre manager


  • Ferndown, Dorset, United Kingdom CCP Recruitment Limited Full time

    Job Description CCP have been engaged by a brilliant new client in Bournemouth who are looking to recruit a Contact Centre Manager to lead their 200FTE multi-brand contact centre operation, as a result of significant change and transformation.Job Title: Contact Centre ManagerSalary: £60,000 - £70,000 (DOE)Bonus: Performance Related (Annual)Location:...


  • Manchester, United Kingdom Robert Walters UK Full time

    CONTACT CENTRE MANAGERSalary: up to £70k + 10% performance related bonusLocation: South Manchester – fully onsite roleContract: PermanentKeywords: Operations Management, Contact Centre, Performance Management, Data Analysis, Change ManagementOur client is seeking a commercially aware and experienced Contact Centre Manager. This role offers an exciting...


  • Neston, United Kingdom THE PIG Hotels (Home Grown Hotels) Full time

    Contact Centre Manager - Lyndhurst, Hampshire Location: Clayhill, Lyndhurst.Salary: Negotiable DOE - Please indicate desired package on application Hours: Full Time, some weekend work required.We are excited to start the search for our new Contact Centre Manager, we are looking for a powerhouse with a cracking record in contact centres with a focus on...


  • Bolton, Bolton, United Kingdom We Are Swim Full time

    Our Olympians need youHow would you like to work with We Are Swim - one of Britain's most successful sport and leisure businesses?We are looking for an engaging and inspiring individual to work as our Contact Centre Manager to join our industry leading team, delivered at centres across the UK.We are looking for an enthusiastic, confident, self-starter with...


  • Birmingham, Birmingham, United Kingdom TN United Kingdom Full time

    We are looking for an experienced and dynamic Contact Centre Manager to join our team. In this role, you will lead and manage a team of collectors, ensuring their performance and development while meeting key performance indicators (KPIs) and business objectives. You will motivate, coach, and manage your team to deliver exceptional customer service, meet...


  • London, Greater London, United Kingdom Matchtech Full time

    Contact Centre Manager - 12 month fixed term contract.Ref no. BHN584556Location: Surrey, EnglandStart date: ASAPJob type: Temporary 12 monthsJob status: OpenJob summary12 month Fixed Term Contract - Surrey based, 3 days a week on-site.Key skills required for this roleOur client, a globally operating business in the IT sector, is currently seeking a Contact...


  • Redditch, Worcestershire, United Kingdom Made Employment Ltd Full time

    Who are we?Leaders in the debt recovery enforcement sector, operating for over 40 years' supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the opportunity to do meaningful work and be both recognised and rewarded for...


  • Glasgow, Glasgow City, United Kingdom RemoteWorker UK Full time

    Job Title: Operations Centre Manager (OCM)Department: Operations Financial ServicesManagement Responsibility for: Assistant Operations Centre Manager (AOCM)Travel Required: Yes / InfrequentReports to: Director of OperationsLocation: Glasgow-CuprumContract Type: Full Time - PermanentGrade: TBCJob Summary / OverviewThe Operations Centre Manager (OCM) is the...


  • Birmingham, Birmingham, United Kingdom Bristow & Sutor Full time

    Company DescriptionWho are we?Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the...


  • Redditch, Worcestershire, United Kingdom Bristow and Sutor Group Full time

    Company DescriptionWho are we?Leaders in the debt recovery enforcement sector, the Bristow and Sutor Group of companies have been operating for over 40 years' supporting hundreds of local authorities and Transport for London. We have a strong UK team, employing 500 people all over the UK. We are committed to building a culture where everyone has the...


  • Newcastle upon Tyne, Newcastle upon Tyne, United Kingdom Leeds Building Society Full time

    How you'll help us live our purposeWe've been helping our members save for their future and buy a home of their own since 1875. By joining us, you'll play a big role in helping us to put home ownership within reach of more people, generation after generation.It's a purpose that drives everything we do and one we're proud of. And you can play your part too...

  • Head of Contact Centre

    35 minutes ago


    Glasgow, Glasgow City, United Kingdom Optical Express Full time

    Job Title: Head of Contact Centre Reports To: Divisional Director Location - Glasgow City Centre Optical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private...


  • Glasgow, Glasgow City, United Kingdom Optical Express Full time

    Job Title: Head of Contact CentreReports To: Divisional DirectorLocation - Glasgow City CentreOptical Express is the UK's only complete eye care provider, and Europe's leading private provider of laser eye surgery and premium intraocular lens and cataract surgery. Each week Optical Express Surgeons undertake more laser eye surgery and private intraocular...


  • Guildford, Surrey, United Kingdom FBI &TMT Full time

    Our client, a globally operating business in the IT sector, is currently seeking a Contact Centre Manager to join their team on a fixed-term basis. The successful individual will have deep and strong knowledge of business practices in Customer Service and business application knowledge. Familiarity of CaaS System such as SAP, Salesforce, Hybris etc. and its...


  • Birmingham, Birmingham, United Kingdom Priority Recruitment LTD Full time

    Contact Centre ManagerLocation: BirminghamJob Type: Full-Time 37.5 hours per weekSalary: Up to £36,800 per annum DOEMy client is seeking an experienced Contact Centre Manager to lead and oversee a team of collectors, ensuring the efficient operation of the contact centre. This role involves managing performance, setting targets, ensuring compliance with...


  • Birmingham, Birmingham, United Kingdom Priority Recruitment LTD Full time

    Contact Centre ManagerLocation: BirminghamJob Type: Full-Time 37.5 hours per weekSalary: Up to £36,800 per annum DOEMy client is seeking an experienced Contact Centre Manager to lead and oversee a team of collectors, ensuring the efficient operation of the contact centre. This role involves managing performance, setting targets, ensuring compliance with...


  • Birmingham, Birmingham, United Kingdom Priority Recruitment LTD Full time

    Contact Centre ManagerLocation: BirminghamJob Type: Full-Time 37.5 hours per weekSalary: Up to £36,800 per annum DOEMy client is seeking an experienced Contact Centre Manager to lead and oversee a team of collectors, ensuring the efficient operation of the contact centre. This role involves managing performance, setting targets, ensuring compliance with...


  • Seaford, East Sussex, United Kingdom FBI &TMT Full time

    Our client, a globally operating business in the IT sector, is currently seeking a Contact Centre Manager to join their team on a fixed-term basis.Make sure to apply with all the requested information, as laid out in the job overview below.The successful individual will have deep and strong knowledge of business practices in Customer Service and business...


  • London, Greater London, United Kingdom Right International Full time

    The Role:We're seeking an experienced and driven Contact Centre Operations Manager to lead and manage a dynamic contact centre team. In this role, you will take ownership of daily operations, ensuring the highest levels of customer service, operational efficiency, and team engagement. You'll be responsible for overseeing the performance of a busy contact...

  • Contact Centre Sales

    14 hours ago


    London, Greater London, United Kingdom 慨正橡扯 Full time

    Job Title:Contact Centre Sales & Solutions Leader About the job you're consideringCapgemini's Intelligent Customer Operations practice is focused on the design, build and operate across clients' Customer Operations and Contact Centres. This includes:Best-in-class customer journey design and implementation.Design of digitally enabled operating models and...