Complaints Casework Manager

A well-established university in central London is seeking an experienced Interim Casework Manager to lead and manage a team of 6 professionals covering casework across the institution. The successful candidate will have a strong track record of managing complaints and academic appeals, with previous experience in Higher Education or Further Education. The...

Job Summary: We are seeking an experienced Interim Casework Manager to lead and manage a team of 6 professionals covering Casework across a well-known university in central London.Key Responsibilities:Manage day-to-day operations of the team, ensuring efficient and effective casework delivery.Develop and implement strategies to improve casework processes and...

A well-established university in central London seeks an experienced professional to lead a team of 6 in managing casework across the institution.This role is ideal for someone to take on temporarily while a permanent position is filled.Manage complaints and academic appeals effectively.Track record of managing complaints and academic appeals.The role can be...

Job Summary: We are seeking an experienced Interim Casework Manager to lead and manage a team of 6 persons covering Casework across a university in central London.Key Responsibilities:Manage day-to-day operations of the teamBe hands-on with work where neededHave strong experience of managing complaints and academic appealsRequirements:Strong experience of...

About the RoleWe are seeking a highly skilled and experienced professional to lead and deliver critical functions relating to student complaints, student disciplinaries, and matters relating to academic appeals and misconduct.As the Student Casework Manager, you will provide leadership and effective management of the Student Casework Team to ensure a high...

About the RoleThe Head of Student Casework will lead and deliver critical functions relating to student complaints, disciplinaries, and academic appeals. This role will oversee the Student Casework Team, ensuring a high-quality service and timely investigation of student cases.Key ResponsibilitiesProvide leadership and effective management of the Student...

Job Summary: We are seeking an experienced Interim Casework Lead to join our team at Investigo Change Solutions. The successful candidate will have a strong track record of managing complaints and academic appeals in Higher Education or Further Education.Key Responsibilities:Lead and manage a team of 6 persons covering Casework across the university.Develop...

About the Role:The Head of Student Casework will provide leadership and effective management of the Student Casework Team to ensure a high-quality service, overseeing the independent and timely investigation of student cases.This role will involve working closely with stakeholders across the university to holistically manage cases related to students.The...

Job SummaryAs the Head of Student Casework at SOAS, University of London, you will be responsible for leading and delivering critical functions related to student complaints, student disciplinaries, and academic appeals and misconduct. You will provide effective management of the Student Casework Team to ensure a high-quality service and oversee the...

Job Summary: We are seeking an experienced Interim Casework Lead to join our team at Investigo Limited. As a key member of our team, you will be responsible for leading and managing a team of 6 persons who cover casework across the university.Key Responsibilities:Day-to-day management of the teamHands-on involvement in work where neededStrong experience in...

Job Summary:SOAS University of London seeks a highly skilled and experienced professional to lead the Student Casework Team. The successful candidate will be responsible for overseeing the independent and timely investigation of student cases, providing leadership and effective management to ensure a high-quality service.Key Responsibilities:Lead and deliver...

About the RoleThe Advice Casework Manager will spearhead the development and coordination of Women and Girls Network's (WGN) casework provision, leading a team of experienced caseworkers and managing the day-to-day running of WGN's Advice Casework provision.Key ResponsibilitiesDevelop and coordinate casework provision, ensuring innovative, responsive,...

Job DescriptionTower Hamlets Partnership is seeking a skilled Complaints Management Lead to join our team.Role OverviewThe successful candidate will be responsible for ensuring the compliance of statutory obligations under children's, adults and public health complaints legislation. This role will also involve investigating complex corporate complaints and...

Senior Complaints OfficerWe are seeking a highly skilled and experienced Senior Complaints Officer to join our team at Tower Hamlets Partnership.This is an exciting opportunity to work in a dynamic and outcomes-based council, using digital innovation and partnership working to respond to the changing needs of our borough.The successful candidate will be...

About the RoleAt SOAS University of London, we are seeking a highly skilled and experienced professional to lead our Student Casework Team. As the Head of Student Casework, you will be responsible for overseeing the management of student complaints, student disciplinaries, and matters relating to academic appeals and misconduct.You will provide effective...

Job Title: ER Casework SpecialistEstimated Salary: £20,800 - £30,400 per annum (based on 12-month contract and hourly rate)About the Role:We are seeking an experienced ER Casework Specialist to join our team at Advanced Resource Managers. As a key member of our Employee Relations (ER) Casework team, you will provide expert advice and support to managers on...

About the CompanySOAS University of London is a leading higher education institution specialising in the study of Asia, Africa and the Near and Middle East. Our knowledge and expertise positions us to play a key role in shaping higher education globally.Job OverviewWe are seeking an experienced and skilled professional to lead our Student Casework Team. As...

Career Opportunity: Corporate Insolvency CaseworkerWe are seeking an experienced Corporate Insolvency Caseworker to join our team. As a key member of the team, you will manage a caseload of corporate insolvency cases and work closely with the IP and Manager.Key Responsibilities:Accompanying the IP to initial meetingsLiaising with Solicitors and valuation...

Complaints Oversight ManagerCompany: Great Lakes Insurance SELocation: London, United KingdomAbout the role:The Complaint Oversight Manager is responsible for the Complaint Management Function at Great Lakes, including system, policy, procedures, reporting, and activities. They are the central coordinator for internal and external stakeholders for matters...

Complaints Oversight ManagerGreat Lakes Insurance SE is seeking a Complaints Oversight Manager to join our team in London, UK. As a key member of our Complaint Management Function, you will be responsible for ensuring that our complaint handling practices are robust and compliant with regulatory requirements.About the Role:Manage the daily operations of the...