Arrears and Recoveries Professional

2 days ago


London, Greater London, United Kingdom Marc Daniels Full time
Job Description
The Collections and Recoveries Specialist role at Marc Daniels is a critical part of the business, ensuring that customers who have fallen behind on payments are supported and encouraged to get back on track. The successful candidate will have excellent communication skills, be able to work under pressure, and possess a strong analytical mind.

Responsibilities
• Manage early arrears agreements and develop tailored repayment plans for customers
• Conduct thorough investigations into potential fraud cases and provide recommendations for action
• Work closely with the debt recovery team to identify opportunities for pre-litigation action and discuss shortfall liability with customers
• Offer forbearance options and provide support to customers experiencing financial difficulties

Requirements
• Proven experience in debt recovery or a related field
• Strong analytical skills and ability to interpret complex data
• Excellent communication and interpersonal skills

What We Offer
As a valued member of the Marc Daniels team, you can expect a competitive salary of £38,000 - £42,000 per annum, plus a range of benefits including flexible working hours and a hybrid-working environment.

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