Customer Arrears Manager

The ChallengeWe are seeking a skilled Finance Arrears and Complaints Manager to join our dynamic team at Hometree. This is a fantastic opportunity to leverage your expertise in arrears and complaints management to drive customer satisfaction and loyalty.Key AccountabilitiesDevelop and refine comprehensive arrears and complaints handling processes to ensure...

About Us: Hometree Group is a leading provider of sustainable energy solutions, dedicated to guiding UK homeowners towards more efficient and cost-effective energy consumption. Our innovative approach combines decentralized, digitized, and renewable energy sources, empowering homeowners to make informed decisions about their energy needs.Our Team: As a...

We are seeking a highly skilled Senior Arrears and Complaints Manager to join our team at Hometree Finance. This is an exciting opportunity to work with a rapidly expanding business, dedicated to providing flexible financing options for home energy upgrades.In this role, you will be responsible for owning the end-to-end process for arrears and complaints,...

In this exciting role as **Arrears and Complaints Analyst** at Hometree Marketplace Limited, you will play a key part in shaping our approach to customer service and complaint resolution.Role HighlightsLead the development and refinement of processes for managing arrears and complaints, ensuring regulatory compliance and best practices.Design and implement...

Job Overview:Marc Daniels is looking for a Hybrid Working Arrears Manager to join its team in Bracknell. As a Collections and Recoveries Specialist, you will be responsible for handling debt recovery activities for our clients. This is an excellent opportunity for individuals who thrive in a dynamic environment and possess strong negotiation skills.The key...

**About the Role:**We are partnering with Islington Council to provide administrative support for a 3-month contract, which may be extended at the client's discretion. The successful candidate will work closely with the council to deliver a comprehensive arrears service.**Key Responsibilities:**Manage arrears cases on a patch basis or designated area in...

Account Advisor RoleWe are seeking a highly skilled Financial Arrears Specialist to join our Housing Team on a PFI contract in Islington. As a key member of our team, you will be responsible for managing the prevention and recovery of rent arrears from tenants.About the RoleThis is an exciting opportunity to work within our Commercial division, managing...

Job Description:As a Rent Arrears Specialist, you will be responsible for managing rent arrears cases from initial contact through to recovery. You will work closely with tenants, external agencies, and internal departments to ensure that all cases are progressed in a timely and efficient manner. Key Responsibilities:To be the first point of contact for...

The RoleWe are seeking a highly motivated and experienced Mortgage Arrears Resolution Professional to join our team at The Recruiters Room. In this role, you will be responsible for communicating with customers who have fallen into arrears on their mortgage account and providing them with positive solutions to resolve their debts.You will work closely with...

About the OpportunityThis is a unique opportunity to join a cutting-edge fintech company and make a real impact on people's lives. As a Collections and Financial Wellbeing Manager, you will have the chance to develop and implement policies for arrears, forbearance, collections, and managing customer vulnerability, providing direct support on customer cases...

Kroo Bank Ltd is committed to fostering a diverse and inclusive workplace where every employee feels valued and respected. As a Lending and Collections Team Lead, you will play a key role in promoting these values and contributing to the success of our business.In this role, you will be responsible for managing day-to-day lending and collections operations,...

About the RoleWe are seeking a skilled and confident Arrears Collections Agent to join our team from 7th April 2025. The successful applicant will have a proven track record of working in an FCA regulated environment and experience with high-volume, telephone-based debt collections.The role involves communicating with customers who have fallen into arrears...

Hire Ground seeks a Rent Arrears Resolution Officer to oversee the management of rental arrears and ensure timely payments from tenants. The estimated annual salary for this position is around £18,000.This role operates within an office setting, following a 4-day working week from Monday to Thursday.The ideal candidate will have experience in managing...

At Metro Bank Plc, we are committed to creating a diverse and inclusive work environment that fosters growth and development. We value individuals who take responsibility, prioritize customer satisfaction, and drive business success.Key Responsibilities:We seek an experienced collections specialist to efficiently manage arrears cases, ensuring timely...

Why Choose Us?The Recruiters Room is a leading recruitment agency that specialises in finding top talent for our clients across various industries. We pride ourselves on delivering exceptional results and building long-term relationships with our clients and candidates.In this role, you will have the opportunity to work with a successful and dynamic team...

About the Role:We are looking for a highly motivated Income Recovery Officer (Home Ownership) to join our team at Blue Octopus Recruitment Ltd. As a key member of our team, you will be responsible for managing rent arrears and service charges, communicating with residents, and providing expert advice on money management.Key Requirements:Experience in rent...

Housing Services RoleAbout the JobThis is an exciting opportunity to work as a Housing & Arrears Officer, managing properties and delivering housing services to tenants. The successful candidate will have strong communication and organizational skills, as well as knowledge of housing legislation and regulations.Key ResponsibilitiesAssess housing applicants...

Job DescriptionThe Collections and Recoveries Specialist role at Marc Daniels is a critical part of the business, ensuring that customers who have fallen behind on payments are supported and encouraged to get back on track. The successful candidate will have excellent communication skills, be able to work under pressure, and possess a strong analytical...

About the Position:We are looking for an exceptional Customer Solutions Advisor to join our Financial Health and Support Team at Deloitte.As a key member of our team, you will be responsible for handling high volumes of inbound calls, understanding customer circumstances, and creating effective arrears solutions.Your primary focus will be on providing expert...

We are looking for a skilled collections specialist to join our team at Metro Bank Plc. As a collections specialist, you will play a crucial role in resolving arrears cases, communicating with customers, and driving business success.Key Responsibilities:You will manage arrears cases efficiently, adhering to SLAs and communicating verbally and in writing with...