Residential Debt Recovery Manager

5 days ago


London, Greater London, United Kingdom CV-Library Full time

Company Overview

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Coyles Personnel Ltd is a leading recruitment agency providing top talent to local authorities across the UK. We pride ourselves on our commitment to delivering exceptional results and building long-lasting relationships with our clients.

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Job Description

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This exciting opportunity has arisen for an experienced Income Recovery Officer to join our client's team. As a key member of the team, you will play a crucial role in collecting residential rent charges, arrears, and queries from tenants and their representatives.

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About the Role

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The successful candidate will be responsible for:

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  1. ">
  2. Negotiating repayment plans with tenants and their representatives.">
  3. Determining which cases to escalate and taking legal action when necessary.">
  4. Meeting targets and objectives to maximize rent collection.">
  5. Liaising with tenants, the court service, external solicitors, and other stakeholders to provide a professional and responsive service.">
  6. Ensuring the Council's reputation is protected and enhanced through a high-quality, professional income collection service.">

Key Requirements

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To succeed in this role, you will need:

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  • ">
  • Proven experience in income recovery or a related field.">
  • Excellent communication and negotiation skills.">
  • Ability to work independently and as part of a team.">
  • Familiarity with laws and regulations governing debt recovery.">
  • Strong analytical and problem-solving skills.">
  • Able to work accurately and efficiently under pressure.">
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Salary and Benefits

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This role offers an estimated salary of £25,000 - £30,000 per annum, hybrid working arrangements, possible further extension of the contract, and ongoing training and development opportunities.



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