Home Ownership Support Officer

3 weeks ago


London, Greater London, United Kingdom Brackenberry Full time

**Job Summary:**

We are seeking a highly organized and communicative individual to join our team as an Arrears Specialist. The successful candidate will work closely with Islington Council to manage arrears cases and provide excellent customer service.

**Key Tasks:

  1. Work closely with the council to deliver a comprehensive arrears service.
  2. Manage arrears cases on a patch basis or designated area in accordance with Islington Council's policies and procedures.
  3. Make payment arrangements with leaseholders to clear their arrears in line with procedures.
  4. Identify and refer complex or exceptional cases to the appropriate Team Leader or Leasehold Services Manager.

**Requirements:**

  • Excellent communication and organizational skills.
  • Availability to start immediately or short notice.
  • The right to work in the U.K.

**Salary and Benefits:**

The estimated salary for this role is £18.55 - £24.45 per hour, depending on experience. Additional benefits include the opportunity to work with a leading organization in the industry and contribute to delivering exceptional results.



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