Call Centre Supervisor Role with a Focus on Quality

Job DescriptionThis role involves leading a team to ensure quality standards and KONE dispatch strategy are implemented effectively, consistently, and in line with established guidelines.The successful candidate will be responsible for coordinating and directing the weekend operations of the team, supporting and enforcing call centre expectations, and...

Job Title: Fulfilment Centre SupervisorAbout the Role:This is a challenging and rewarding opportunity for former military personnel to apply their skills and experience in a fast-paced logistics environment. As a Fulfilment Centre Supervisor at Amazon, you will play a key role in managing day-to-day operations, ensuring the highest standards of quality and...

About the RoleAt Vantage Motor Group, we are seeking an experienced Parts Contact Centre Advisor to join our brand-new Parts Call Centre. This role involves receiving inbound calls on behalf of our 10 Parts Departments across the group.Your primary focus will be on inbound Trade Sales with a small element of retail customers, while also making outbound calls...

We are looking for a highly skilled and experienced Fulfilment Centre Supervisor to join our operations team. As a Fulfilment Centre Supervisor, you will be responsible for overseeing the day-to-day activities at one of our Fulfilment Centres.About the RoleThe successful candidate will have experience in people management, data analysis, and process...

OCU Group is looking for a highly skilled Call Centre Operations Lead to join our team in Leeds Seacroft. As a key member of our operations team, you will be responsible for ensuring that our call centre meets performance targets and adheres to company policies.The ideal candidate will have a strong understanding of customer service principles, excellent...

As a Call Centre Team Leader Evening Shift, you will play a vital role in overseeing and managing our team of Advisors in Leeds Seacroft.The purpose of this position is to ensure that the team meets performance targets adheres to company policies and delivers high-quality customer service. The ideal candidate will possess strong leadership skills, excellent...

As a Call Centre Team Leader - Evening Shift Operations, you will play a vital role in overseeing the team of Advisors at OCU Group's Leeds Seacroft location.The purpose of this position is to ensure that the team meets performance targets adheres to company policies and delivers high-quality customer service. This requires strong leadership excellent...

OCU Group is a leading utility engineering contractor seeking a skilled Call Centre Advisor to join our team in Leeds.This exciting opportunity offers a competitive salary of 25,000 per annum, as well as opportunities for career growth and professional development within the company.Job Description:Provide exceptional customer service to clients via phone,...

About the Role:We have an exciting opportunity for a Call Centre Advisor - Evening Shift to join our growing team in Leeds Seacroft.As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers through various communication channels.Key Responsibilities:Answer inbound calls/emails and respond to...

We are seeking a Senior Supervisor, Quality Assurance to support our contact centre & operational team in delivering exceptional customer experiences. As a key member of our quality assurance team, you will be responsible for guiding the implementation of effective quality management practices across the organisation.This is an exciting opportunity to join...

Job Summary:We are seeking an experienced Call Centre Team Leader to join our team in West Yorkshire. The successful candidate will be responsible for managing customer inquiries, providing written and verbal quotations, and processing online orders.Responsibilities:* Leading a team of customer service representatives* Handling complex customer inquiries and...

About Our ClientMichael Page (UK) is working with a leading independent accountancy practice based in the heart of Leeds city centre. This firm has established an excellent reputation in the Yorkshire market, experiencing consistent growth due to its exceptional service offerings.Job DescriptionThis exciting role involves taking on the position of Accounting...

At Grand Care Centre, we are committed to providing exceptional care services that prioritize resident well-being. As a Home Care Supervisor, you will oversee the delivery of personalized care to meet individual needs.About the Position:Job Type: Full-time / Part-timeSalary: Estimated £28,000 - £38,000 per annum, dependent on experience and...

We are currently seeking an experienced Call Centre Advisor to join our dynamic team in Leeds Seacroft.This exciting opportunity has arisen due to significant growth throughout 2024 and we are looking for a highly motivated individual to join our team.The successful candidate will be responsible for acting as the liaison between our company and our current...

We are seeking an experienced Customer Experience Coordinator to join our team. As a key member of the team, you will be responsible for delivering exceptional customer experiences, solving complex problems, and managing calls. This is an exciting opportunity to work in a collaborative setting, prioritise tasks, and multitask across systems and...

Role Overview: As a Call Centre Advisor with OCU Group in Leeds Seacroft, you will act as the liaison between our company and customers. Your primary responsibility will be to resolve customer issues efficiently while maintaining high levels of satisfaction.Salary Information: The salary for this role is £25,000 per annum, plus a 5% shift allowance. Working...

About the Role:We are working in partnership with schools across Leeds to appoint a bank of Cover Supervisors for Full-time and Part-time positions. As a Cover Supervisor, you will play a crucial role in ensuring the continued success of our students by providing high-quality lesson cover and maintaining a positive and supportive learning environment.You...

Job Summary">We are seeking a Warehouse Supervisor to join our team at Technical Prospects Ltd in Leeds. As a key member of our production team, you will be responsible for managing the day-to-day activities of our warehouse personnel and ensuring the smooth operation of our manufacturing processes.">Key Responsibilities">">Supervise and coordinate the...

About Auto WindscreensAuto Windscreens is a leading automotive glazing company that values innovation and excellence. As one of the UK's fastest growing companies, we offer exciting opportunities for talented individuals to join our team.Job OverviewWe are currently seeking a Service Centre Operations Coordinator to support our Service Centre Manager and...

Job OverviewRJC Dance is seeking a skilled and enthusiastic dance specialist to join our team as a freelance choreographer for our Youth Provision. This role involves delivering weekly dance sessions and creating engaging choreography for our young participants.Key Responsibilities:Design, deliver, and evaluate dance sessions that cater to the needs of young...