Call Centre Advisor

OCU Group is a leading utility engineering contractor seeking a skilled Call Centre Advisor to join our team in Leeds.This exciting opportunity offers a competitive salary of 25,000 per annum, as well as opportunities for career growth and professional development within the company.Job Description:Provide exceptional customer service to clients via phone,...

About the RoleAt Vantage Motor Group, we are seeking an experienced Parts Contact Centre Advisor to join our brand-new Parts Call Centre. This role involves receiving inbound calls on behalf of our 10 Parts Departments across the group.Your primary focus will be on inbound Trade Sales with a small element of retail customers, while also making outbound calls...

We are currently seeking an experienced Call Centre Advisor to join our dynamic team in Leeds Seacroft.This exciting opportunity has arisen due to significant growth throughout 2024 and we are looking for a highly motivated individual to join our team.The successful candidate will be responsible for acting as the liaison between our company and our current...

Role Overview: As a Call Centre Advisor with OCU Group in Leeds Seacroft, you will act as the liaison between our company and customers. Your primary responsibility will be to resolve customer issues efficiently while maintaining high levels of satisfaction.Salary Information: The salary for this role is £25,000 per annum, plus a 5% shift allowance. Working...

Job DescriptionThis role involves leading a team to ensure quality standards and KONE dispatch strategy are implemented effectively, consistently, and in line with established guidelines.The successful candidate will be responsible for coordinating and directing the weekend operations of the team, supporting and enforcing call centre expectations, and...

As a Call Centre Team Leader - Evening Shift Operations, you will play a vital role in overseeing the team of Advisors at OCU Group's Leeds Seacroft location.The purpose of this position is to ensure that the team meets performance targets adheres to company policies and delivers high-quality customer service. This requires strong leadership excellent...

As a Call Centre Team Leader Evening Shift, you will play a vital role in overseeing and managing our team of Advisors in Leeds Seacroft.The purpose of this position is to ensure that the team meets performance targets adheres to company policies and delivers high-quality customer service. The ideal candidate will possess strong leadership skills, excellent...

OCU Group is looking for a highly skilled Call Centre Operations Lead to join our team in Leeds Seacroft. As a key member of our operations team, you will be responsible for ensuring that our call centre meets performance targets and adheres to company policies.The ideal candidate will have a strong understanding of customer service principles, excellent...

Job DescriptionThis Contact Centre Advisor role involves delivering outstanding customer service, working in a busy contact centre environment, and utilizing technical skills to process transactions accurately. The ideal candidate will be resilient, able to work independently, and possess excellent problem-solving skills.

Job Summary:We are seeking an experienced Call Centre Team Leader to join our team in West Yorkshire. The successful candidate will be responsible for managing customer inquiries, providing written and verbal quotations, and processing online orders.Responsibilities:* Leading a team of customer service representatives* Handling complex customer inquiries and...

We are seeking an experienced Call Centre Supervisor to join our team at OCU Group's Leeds Seacroft location.The role involves supervising a team of call centre agents and ensuring that they meet performance targets adhere to company policies and deliver high-quality customer service.The estimated salary for this position is around £40,000 - £45,000 per...

Job DescriptionVantage Motor Group is seeking a highly motivated and customer-focused Parts Contact Centre Advisor to join our team. As a Parts Contact Centre Advisor, you will play a critical role in providing exceptional customer service to our Trade customers, responding to their queries, and resolving any issues that may arise.Your key responsibilities...

We are seeking an experienced Customer Experience Coordinator to join our team. As a key member of the team, you will be responsible for delivering exceptional customer experiences, solving complex problems, and managing calls. This is an exciting opportunity to work in a collaborative setting, prioritise tasks, and multitask across systems and...

About the OpportunityWe are seeking a skilled Banking Services Advisor to join our contact centre teams. As a key member of our team, you will handle inbound customer calls, respond to social media, web-chat, and remote advice video calls. You will work with a diverse range of customers and colleagues, developing your skills in banking apps and...

Are you passionate about delivering exceptional customer experiences? We are seeking a highly motivated and experienced Contact Centre Advisor to join our team at CV-Library in Morley, Leeds.Job OverviewIn this exciting Permanent opportunity, you will be working with a reputable business within the insurance sector, dealing with high volumes of inbound and...

Job OverviewWe are looking for an experienced Contact Centre Advisor to join our team in central Leeds. As a permanent contact centre advisor, you will be responsible for providing exceptional customer service, responding to client inquiries, and resolving issues in a timely and professional manner.You will have the opportunity to work with a dynamic team,...

Job SummaryAs a Customer Services Advisor, you will provide exceptional service to our members across the UK and Ireland, working within a unique contact centre in Leeds, UK.Key Responsibilities">Respond to member inquiries and resolve issues efficiently.">Collaborate with internal stakeholders to ensure seamless service delivery.">Develop strong...

Job Title: Financial Services AdvisorThis role involves responding to customer inquiries, undertaking verification checks, and escalating issues promptly as a Temporary Customer Advisor with Page Personnel Sales in their Leeds office.Main Responsibilities:- Respond to inbound contact from customers- Undertake identification and verification checks on all...

Are you looking for a career that offers flexible hours and the potential to earn £50,000+ per annum? As a Home Decor Installation Consultant, you will visit customers in their homes to measure and advise on a range of products and fabrics.Once manufactured, we will send the product out ready to install at a time agreed with the customer. This is an...

Job DescriptionThis role involves working as part of a highly motivated and energetic team to deliver exceptional customer experiences. As a Customer Success Advisor, you will be responsible for handling inbound calls, web chats, and customer emails to answer queries and requests.You will also assist existing customers with account queries, pitch our...