Call Centre Analyst

Job DescriptionThis role involves leading a team to ensure quality standards and KONE dispatch strategy are implemented effectively, consistently, and in line with established guidelines.The successful candidate will be responsible for coordinating and directing the weekend operations of the team, supporting and enforcing call centre expectations, and...

About the RoleAt Vantage Motor Group, we are seeking an experienced Parts Contact Centre Advisor to join our brand-new Parts Call Centre. This role involves receiving inbound calls on behalf of our 10 Parts Departments across the group.Your primary focus will be on inbound Trade Sales with a small element of retail customers, while also making outbound calls...

OCU Group is looking for a highly skilled Call Centre Operations Lead to join our team in Leeds Seacroft. As a key member of our operations team, you will be responsible for ensuring that our call centre meets performance targets and adheres to company policies.The ideal candidate will have a strong understanding of customer service principles, excellent...

OCU Group is a leading utility engineering contractor seeking a skilled Call Centre Advisor to join our team in Leeds.This exciting opportunity offers a competitive salary of 25,000 per annum, as well as opportunities for career growth and professional development within the company.Job Description:Provide exceptional customer service to clients via phone,...

About the Role:We have an exciting opportunity for a Call Centre Advisor - Evening Shift to join our growing team in Leeds Seacroft.As a key member of our customer service team, you will be responsible for delivering exceptional service to our customers through various communication channels.Key Responsibilities:Answer inbound calls/emails and respond to...

Job Summary:We are seeking an experienced Call Centre Team Leader to join our team in West Yorkshire. The successful candidate will be responsible for managing customer inquiries, providing written and verbal quotations, and processing online orders.Responsibilities:* Leading a team of customer service representatives* Handling complex customer inquiries and...

We are seeking an experienced Call Centre Supervisor to join our team at OCU Group's Leeds Seacroft location.The role involves supervising a team of call centre agents and ensuring that they meet performance targets adhere to company policies and deliver high-quality customer service.The estimated salary for this position is around £40,000 - £45,000 per...

We are currently seeking an experienced Call Centre Advisor to join our dynamic team in Leeds Seacroft.This exciting opportunity has arisen due to significant growth throughout 2024 and we are looking for a highly motivated individual to join our team.The successful candidate will be responsible for acting as the liaison between our company and our current...

As a Call Centre Team Leader - Evening Shift Operations, you will play a vital role in overseeing the team of Advisors at OCU Group's Leeds Seacroft location.The purpose of this position is to ensure that the team meets performance targets adheres to company policies and delivers high-quality customer service. This requires strong leadership excellent...

Are you a data analysis enthusiast with excellent quantitative and analytical skills? We have an exciting opportunity for a Data Analyst to join our team in Morley, UK.About the RoleThis is an ideal role for someone who is passionate about working with numbers and has a strong background in Microsoft Excel. As a Data Analyst, you will be responsible for...

As a Call Centre Team Leader Evening Shift, you will play a vital role in overseeing and managing our team of Advisors in Leeds Seacroft.The purpose of this position is to ensure that the team meets performance targets adheres to company policies and delivers high-quality customer service. The ideal candidate will possess strong leadership skills, excellent...

Role Overview: As a Call Centre Advisor with OCU Group in Leeds Seacroft, you will act as the liaison between our company and customers. Your primary responsibility will be to resolve customer issues efficiently while maintaining high levels of satisfaction.Salary Information: The salary for this role is £25,000 per annum, plus a 5% shift allowance. Working...

Job Title: Hybrid Infrastructure RoleWe are seeking a skilled Infrastructure Analyst to join our team in Leeds, UK. As an Infrastructure Analyst, you will play a crucial role in providing technical support and infrastructure maintenance for our organization.About the JobThe successful candidate will have experience in 1st and 2nd line support, with a strong...

We are seeking a highly motivated and skilled data analyst to join our team at the University of Leeds.This role offers the opportunity to work in a professional office environment, collaborating with industry partners on a project focused on assessing and managing climate risk challenges.Job OverviewThe UK Centre for Greening Finance and Investment (CGFI)...

Cyber Security Analyst PositionWe are currently seeking a talented individual to fill the role of Cyber Security Analyst Trainee. This position involves assisting the first and second line support function with general cyber security tasks, gathering basic cyber security knowledge, and producing client reports.You will also be involved in day-to-day ticket...

**Job Description:**We have an exciting opportunity for an IT Systems Support Analyst to join our Data Centre & Infrastructure services Team. The successful candidate will be responsible for providing technical support and assistance to colleagues, contributing to the development and implementation of IT strategies and solutions, and ensuring the smooth...

Job Overview:We are looking for an IT Infrastructure Analyst to join our fast-paced IT department at Interface Recruitment UK. As an IT Infrastructure Analyst, you will be responsible for providing technical support to internal personnel and contributing to team targets and business objectives.About the Job:Provide technical support to internal personnel via...

**Key Responsibilities**We are looking for a skilled and experienced IT professional to join our team as an Information Management and Technology Analyst. The ideal candidate will have a strong background in data centre management, storage administration, and technical support. They will be responsible for monitoring and maintaining the trust's storage...

About the RoleWe are looking for a Customer Service Analyst to manage calls, capture required details, categorize items, and assign them to the relevant resolver group. This is an excellent opportunity to thrive in a collaborative setting, prioritize tasks effectively, and multitask across systems and applications.The successful candidate will have good...

Sharp Consultancy, a dynamic service-based business, is seeking an experienced Group Finance Analyst to join their team in Leeds city centre.Job Description:You will assist with the preparation of statutory accounts for the holding companies in the group and maintain balance sheet reconciliations for group balances, including inter-co and payroll...