Medical Helpline Advisor
1 week ago
Job Summary
As a Customer Services Advisor, you will provide exceptional service to our members across the UK and Ireland, working within a unique contact centre in Leeds, UK.
Key Responsibilities
- ">
- Respond to member inquiries and resolve issues efficiently.">
- Collaborate with internal stakeholders to ensure seamless service delivery.">
- Develop strong relationships with customers, using effective communication and problem-solving skills.">
- Utilize Microsoft Office applications and databases to manage member data and resolve issues.">
- Maintain accurate records and databases, adhering to quality standards.">
- Participate in training and development programs to enhance skills and knowledge.">
Requirements and Benefits
- ">
- At least 1 year of experience in customer service or call centre environments.">
- Excellent communication, interpersonal, and problem-solving skills.">
- Ability to work under pressure, prioritizing tasks and managing multiple projects.">
- Knowledge of Microsoft Office applications and databases.">
- Familiarity with industry-specific software and systems.">
- Strong teamwork and adaptability skills.">
- Competitive salary: £22,000 - £24,500 per annum (dependent on experience).">
- Discretionary annual bonus: up to 10%.">
- Performance-related pay review.">
- Career development opportunities up to £26,500.">
- Pension contribution: 11% (3% from you, 8% from us – optional additional matched 3% contributions).">
- Annual leave: 25 days plus flexible bank holidays (option to buy/sell additional 5 days).">
- Private Medical Cover.">
- Flexible hybrid-working arrangement.">
- Inclusive culture promoting wellbeing and rewards hard work.">
- Car Salary Sacrifice scheme.">
- Healthcare cash plan.">
- 6x salary death in service.">
- Personal GP service enabling video consultations.">
- Employee Assistance Programme.">
- Shopping discounts from major high-street retailers.">
-
Medical Advisor Position
6 days ago
Leeds, Leeds, United Kingdom OH Medical Recruitment Ltd. Full timeJob SummaryWe are seeking an experienced Medical Advisor Position to join our team at OH Medical Recruitment Ltd.The successful candidate will provide expert occupational health advice, conduct medical evaluations, and run clinics for vaccinations and travel health.Key Skills and Qualifications:NMC Registered NurseDegree/Diploma in Occupational Health...
-
Medical Diabetes Advisor
2 weeks ago
Leeds, Leeds, United Kingdom Chemistree Solutions Limited Full timeRole OverviewWe are seeking a highly skilled Nurse Specialist to join our team as a Medical Diabetes Advisor. This is an exciting opportunity to work in the field of diabetes, supporting healthcare professionals and patients to make informed decisions about treatment pathways.The ideal candidate will have a minimum of 3 years' experience managing diabetes...
-
Medical Advisory Consultant
2 weeks ago
Leeds, Leeds, United Kingdom TPP Full timeJob DescriptionWe are seeking a highly skilled Clinical Advisor to support the ongoing development of SystmOne. This role involves providing expert advice and direction to deliver business objectives, while ensuring the company's rigorous clinical safety process. Key responsibilities include establishing relationships with government and healthcare...
-
Senior Employment Law Advisor
2 weeks ago
Leeds, Leeds, United Kingdom G2 Legal Limited Full timeJoin G2 Legal Limited as a Senior Employment Law Advisor and take your career to the next level. In this exciting opportunity, you will work within an insurance funded litigation environment, providing expert advice on insurance policy coverage and claims handling support to insurers.About the RoleThis is a fantastic chance to work with a national firm and...
-
Clinical Advisor
4 weeks ago
Leeds, Leeds, United Kingdom Vetro Recruitment Full timeThe RoleAs a Clinical Advisor, you will be responsible for training clinicians on the administration of ADHD assessment technology to their patients.You will work from home with occasional travel required to clients in the UK.The CompanyVetro Recruitment is proud to offer a unique opportunity to join a growing technology company in the field of ADHD.The...
-
Health and Wellness Advisor
1 week ago
Leeds, Leeds, United Kingdom London Doctors Clinic Full timeJob Summary:We are seeking an Occupational Health Advisor to join our team at Spire Occupational Health. The successful candidate will be responsible for delivering case management work to clients across Yorkshire, supporting their health and wellbeing.Responsibilities include:Triaging referrals on the business portalMaintaining accurate client...
-
Prometheus Product Advisor
2 weeks ago
Leeds, Leeds, United Kingdom Prometheus Group Full timeAbout the RoleWe are looking for an experienced Prometheus Product Advisor to join our team.The successful candidate will work closely with the professional services team to provide technical guidance and support on configuring and documenting Prometheus products.Key Responsibilities:Translate professional services requests into technical steps to...
-
Application Support Advisor
2 days ago
Leeds, Leeds, United Kingdom Iwoca Ltd Full timeIwoca is a leading fintech company that provides finance solutions to small businesses. We are seeking an Application Support Advisor to join our Customer Success team. In this role, you will be responsible for delivering exceptional customer experiences, assisting businesses in completing their applications, and collaborating with multiple teams to resolve...
-
Legal Advisor
4 weeks ago
Leeds, Leeds, United Kingdom Irwin Mitchell Full timeAbout the RoleWe are seeking a highly skilled Legal Advisor to join our Court of Protection team. As a Legal Advisor, you will provide quality legal advice to clients by appropriate supervision and training and managing your own caseload from the offset. You will aim to provide clients with expert legal advice and help them with all financial management...
-
Patient Support Specialist
1 week ago
Leeds, Leeds, United Kingdom Medical Protection Society Full timeAbout the RoleWe have an exciting opportunity for a skilled Customer Services Advisor to join our Member Services team in Leeds, UK. This role involves providing exceptional service to our members across the UK and Ireland, working within a unique contact centre.Key Responsibilities">Deliver high-quality customer service, resolving member queries and...
-
Leeds Based Property Advisor
2 weeks ago
Leeds, Leeds, United Kingdom Brandon James Full timeA leading property advisory firm is seeking an experienced Leeds Based Property Advisor to join their team.About the FirmWe are a well-established company with a strong reputation in the building surveying industry, dedicated to delivering exceptional results and exceeding client expectations.Job DescriptionThis is an exciting opportunity for a skilled...
-
Administrative Support Professional
4 weeks ago
Leeds, Leeds, United Kingdom One Medical Group Full timeWe are seeking a highly organized and proactive Administrative Support Professional to join our dynamic team at One Medical Group.This role will require the successful candidate to provide essential administrative support to our Support Centre functions, including HR, Finance, and Growth, as well as wider NHS Services Teams by providing project support and...
-
Customer Care Advisor
1 month ago
Leeds, Leeds, United Kingdom Iwoca Full timeWe're looking for a talented professional to join our team as a Customer Care Advisor - Holiday Specialist. In this role, you'll be responsible for having purposeful conversations with customers in early arrears to recover payment or ascertain the reason for missed payment and scheduling the next steps accordingly.Your key responsibilities will...
-
Low Carbon Energy Specialist
4 weeks ago
Leeds, Leeds, United Kingdom Penguin Recruitment Full timeSustainability Advisor - Building ServicesWe are seeking a highly motivated Sustainability Advisor to join our team in the Building Services sector. As a key member of our team, you will play a critical role in supporting our clients in measuring, managing, and reducing their carbon emissions. Your key responsibilities will include:• Delivering technical...
-
Occupational Health Professional
1 week ago
Leeds, Leeds, United Kingdom London Doctors Clinic Full timeAbout Spire Occupational Health:Spire Occupational Health is a leading provider of healthcare services to clients nationwide. Our team of experts delivers high-quality care to support our clients' health and wellbeing.We are seeking an experienced Occupational Health Advisor to join our growing team. As an OH Advisor, you will work with clients across...
-
Administrative Coordinator
4 weeks ago
Leeds, Leeds, United Kingdom One Medical Group Full timeJob DescriptionWe are seeking a highly organized and detail-oriented Office Administrator to join our team at OneMedical Group. In this role, you will provide administrative support to our Support Centre functions, including HR, Finance, and Growth, as well as wider NHS Services Teams.Key Responsibilities:Assist with daily administrative tasks, including...
-
Customer Services Liaison
1 week ago
Leeds, Leeds, United Kingdom Medical Protection Society Full timeRole Overview">We are seeking a highly skilled Customer Services Advisor to join our Member Services team in Leeds, UK.This role offers the ideal candidate the opportunity to work within a unique contact centre, delivering exceptional service to our members across the UK and Ireland.Job Responsibilities">Manage member queries via telephony and email...
-
Clinical Health Specialist
1 month ago
Leeds, Leeds, United Kingdom Vetro Recruitment Full timeADHD Clinical Advisor RoleThe Clinical Advisor will provide training to clinicians on administering ADHD assessment technology to their patients. They will also be responsible for interpreting reports and using results in diagnostic decision making and treatment follow up of ADHD.About the CompanyVetro Recruitment is a leading technology company in the field...
-
Administrative Coordinator
4 weeks ago
Leeds, Leeds, United Kingdom One Medical Group Full time{"What We Offer": "As part of our fast-paced Support Centre team, we are looking for an organized and proactive Office Administrator to provide essential administrative support.Key Responsibilities:1. Assist with daily administrative tasks, including correspondence, scheduling meetings, internal and external events, coordinating travel arrangements and other...
-
Leeds, Leeds, United Kingdom Intellect UK Group Limited Full time{"description": "We are seeking a skilled Client Focused Suitability Specialist to support our Independent Financial Advisors and Senior Paraplanners in preparing high-quality client-focused suitability reports.The ideal candidate will have excellent communication and organizational skills, with the ability to manage and update our CRM system effectively.Key...