Banking Services Advisor
5 days ago
We are seeking a skilled Banking Services Advisor to join our contact centre teams. As a key member of our team, you will handle inbound customer calls, respond to social media, web-chat, and remote advice video calls. You will work with a diverse range of customers and colleagues, developing your skills in banking apps and products.
Responsibilities:- Provide excellent customer service via phone, email, and other channels
- Work collaborately with colleagues to achieve shared goals
- Become an advocate for Lloyds Banking Group's products and services
- Demonstrate expertise in banking apps and products
- A competitive salary of £25,000 - £30,000 per annum
- A generous pension contribution of up to 15%
- An annual performance-related bonus
- Share schemes, including free shares
- Adaptable benefits, such as discounted shopping
- 22 days' holiday, plus bank holidays
- Wellbeing initiatives and generous parental leave policies
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