Banking Services Advisor

5 days ago


Leeds, Leeds, United Kingdom Lloyds Banking Group Full time
About the Opportunity

We are seeking a skilled Banking Services Advisor to join our contact centre teams. As a key member of our team, you will handle inbound customer calls, respond to social media, web-chat, and remote advice video calls. You will work with a diverse range of customers and colleagues, developing your skills in banking apps and products.

Responsibilities:
  • Provide excellent customer service via phone, email, and other channels
  • Work collaborately with colleagues to achieve shared goals
  • Become an advocate for Lloyds Banking Group's products and services
  • Demonstrate expertise in banking apps and products
What We Offer:
  • A competitive salary of £25,000 - £30,000 per annum
  • A generous pension contribution of up to 15%
  • An annual performance-related bonus
  • Share schemes, including free shares
  • Adaptable benefits, such as discounted shopping
  • 22 days' holiday, plus bank holidays
  • Wellbeing initiatives and generous parental leave policies


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