Technical Service Representative

1 week ago


Leeds, Leeds, United Kingdom Global Banking School Full time

Job Title: Technical Service Representative

We are seeking a highly motivated and detail-oriented Technical Service Representative to join our team at the Global Banking School.

Salary: £40,000 - £50,000 per annum

About the Role:

This is an exciting opportunity for an IT professional to work in a fast-paced environment providing technical support to students and staff. The successful candidate will have excellent communication skills and be able to work effectively with colleagues and users.

Key Responsibilities:

  • Provide technical assistance to students and staff with computer-related issues.
  • Install and configure computer equipment and software.
  • Diagnose and resolve hardware and software problems.
  • Develop and maintain documentation on technical processes and procedures.
  • Collaborate with other teams to ensure seamless delivery of services.

Requirements:

  • Bachelor's degree in Computer Science or related field.
  • Minimum 2 years of experience in technical support or a related field.
  • Excellent communication and problem-solving skills.
  • Ability to work in a team environment.
  • Knowledge of computer hardware, software, and networking principles.


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