Service Centre Operations Coordinator

4 days ago


Leeds, Leeds, United Kingdom Markerstudy Group Full time
About Auto Windscreens

Auto Windscreens is a leading automotive glazing company that values innovation and excellence. As one of the UK's fastest growing companies, we offer exciting opportunities for talented individuals to join our team.

Job Overview

We are currently seeking a Service Centre Operations Coordinator to support our Service Centre Manager and Supervisor in ensuring seamless operations. This role involves completing general office tasks, providing assistance to colleagues and customers, and maintaining effective communication with external stakeholders.

Responsibilities
  • Complete service centre office tasks to support the Service Centre Manager & Supervisor, ensuring high compliance with all tasks.
  • Provide help and support to all colleagues and customers both internally and externally.
  • Ensure the efficient running of the network scheduling system by manually intervening where required and maintaining effective communication with external customers, Technicians, Service Centre Supervisor, and the Service Centre Manager.
  • Provide operational information and feedback to relevant management teams.
  • Liaise closely through clear and timely communication with external customers, Technicians, and field management.
  • Assist with controlling and replenishing consumable stocks for the Service Centre.
  • Ensure Health and Safety processes are adhered to on all occasions.
  • Perform any other ad-hoc duties requested or advised by the Service Centre Manager & Supervisor.
Requirements
  • Able to work on own initiative and as part of a team.
  • Excellent communication skills both face-to-face and via telephone.
  • Able to demonstrate a good level of competence in planning and organizing own workload.
  • Flexible approach to work demands.
  • Proactive self-motivator and able to work on own initiative.
What We Offer

Full-time opportunity, Monday to Friday (with some Saturday work)

Salary: £25,000 - £30,000 per annum



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