Debt Resolution and Recovery Agent
7 days ago
About the Role:
We are seeking a highly skilled Debt Resolution and Recovery Agent to join our team. The successful candidate will be responsible for interacting with customers who owe money to local authority clients, Transport or third parties acting on their behalf.
Main Responsibilities:
- Engaging with customers over the phone to resolve debt recovery issues
- Negotiating with customers to reach mutually beneficial agreements
- Providing support and guidance to customers experiencing financial difficulties
- Maintaining accurate records and updating our systems accordingly
Requirements:
- At least 2 years of experience in customer service or contact centres
- Confidence when dealing with customers over the phone, often in challenging situations
- Previous practical office administration experience
- A comfort level with using various technologies and software systems
What We Offer:
- A company pension plan
- A colleague discount scheme
- A Christmas Savings Scheme
- Free on-site parking
- An Employee Assistance Programme
- A birthday holiday allowance
- An attractive bonus, incentives, and performance rewards
- Hybrid working (subject to reaching required standards)
The estimated annual salary for this position ranges from £22,308 to £23,999, plus commission, which could potentially reach an OTE of £28,000-£32,000.
-
Customer Engagement Specialist
7 days ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeJob Overview:CV-Library's expansion necessitates the hiring of skilled Customer Engagement Specialists - Debt Recovery. The successful candidates will work within the contact centre team, interacting with customers who have outstanding debts.Key Accountabilities:Responding to customer inquiries and resolving debt recovery issues over the phoneNegotiating...
-
Debt Recovery Specialist
3 weeks ago
Worcester, Worcestershire, United Kingdom Foxtons Full timeAbout The RoleThe Foxtons Property Management and Lettings Support department provides a variety of services for landlords and tenants. One such service is Credit Control and Rent Collection which ensures that where a landlord has instructed Foxtons to collect rent from their tenant that we are receiving the funds and querying when they are not paid.Core...
-
Debt Management Professional
1 week ago
Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full timeNiyaa People Ltd: Rent Arrears ExpertiseWe are looking for a skilled Income Officer to manage rent arrears and debt recovery in a specified area, contributing to our housing team's success. As an Income Officer, you will be responsible for handling rent arrears, service charges, and other debts, applying policies and procedures to ensure efficient income...
-
Income Recovery Specialist
1 week ago
Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full timeNiyaa People Ltd: Income Officer RoleWe are seeking an experienced Income Officer to join our housing team on a temporary basis. This role involves managing rent arrears, service charges, and other debts within a specific area, ensuring income recovery through effective policies and procedures.Key Responsibilities:Handle all aspects of rent arrears and debt...
-
Rent Arrears Collector
1 week ago
Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full timeNiyaa People Ltd: Debt Recovery PositionWe require an experienced Income Officer to join our housing team on a temporary basis, focusing on rent arrears and debt recovery in a specified area. As an Income Officer, you will be responsible for managing rent arrears, service charges, and other debts, utilising policies and procedures to achieve efficient income...
-
Financial Recovery Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom Foxtons Full timeAbout The RoleThe Foxtons Property Management and Lettings Support department provides a range of services for landlords and tenants. One such service is Credit Control and Rent Collection, ensuring that landlords receive rent when due. Our Credit Controller will contact tenants at set intervals to determine the issue and obtain payment.Key...
-
Counsellor Roles in NHS Services
4 days ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAs a highly skilled Counsellor or Psychotherapist, you will be working autonomously and as part of a team, learning through study and in practice, developing skills and competence. You will assess and provide psychological interventions to support individuals in their recovery, maintaining accurate clinical records and engaging in regular clinical...
-
Management Accountant Role
1 week ago
Worcester, Worcestershire, United Kingdom Kate+Co Full timeFinancial Accounting and ReportingWe are seeking an experienced Management Accountant to join our team at Kate+Co, a service company based in Worcester. As a Management Accountant, you will play a key role in producing accurate monthly management accounts, ensuring all income and costs are reported accurately, and monitoring production efficiency and...
-
Healthcare Support Worker
4 days ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time**Job Overview**We are seeking an experienced and caring Healthcare Support Worker to join our friendly team at Herefordshire and Worcestershire Health and Care NHS Trust.The successful candidate will be responsible for providing high-quality care and support to patients in the Worcester City area, working closely with a multidisciplinary team of healthcare...
-
Compassionate Healthcare Professional
2 weeks ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeWe are seeking a skilled and compassionate Staff Nurse to join our dynamic team at Herefordshire and Worcestershire Health and Care NHS Trust.This is an exciting opportunity for an experienced nurse to make a real difference in the lives of our patients, providing high-quality care and support in a specialist Inpatient service for adults with mental health...
-
Occupational Therapist
2 weeks ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout Us">Herefordshire and Worcestershire Health and Care NHS Trust is a leading healthcare provider in the region, delivering exceptional care to patients of all ages. Our team of dedicated professionals is committed to excellence in patient-centered care, using evidence-based practices to promote recovery and independence.">Job Summary">We are seeking an...
-
Human Resources Consultant
1 week ago
Worcester, Worcestershire, United Kingdom HR Services and Solutions Full timeDiscover a fulfilling career opportunity as an HR Advisor with our esteemed client, a global leader in their field. This role offers the perfect blend of challenges and rewards, allowing you to utilize your expertise to drive business success while nurturing a positive work environment.**Salary:** £32,000 per annum (pro rata), with excellent benefits...
-
Nurse Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a skilled and compassionate Staff Nurse to join our dynamic team at the Hadley Unit, providing specialist inpatient care for adults with mental health needs. As a key member of our multidisciplinary team, you will be responsible for delivering high-quality patient care, working closely with the management and medical team, and...
-
Mental Health Practitioner
1 month ago
Worcester, Worcestershire, United Kingdom Herefordshire & Worcestershire Health and Care NHS Trust Full timeAbout the RoleWe are seeking a highly motivated and dedicated individual to join our team as a Mental Health Practitioner. As a key member of our Community Mental Health Service, you will play a vital role in delivering high-quality care to patients across Worcester.As a Mental Health Practitioner, you will work closely with our multidisciplinary team to...
-
Debt Recovery Administrator
5 months ago
Worcester, United Kingdom Innovus Full time**Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week - 6 Months Fixed term Contract** At Innovus we are committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to recognised as the market leading...
-
Debt Recovery Administrator
6 months ago
Worcester, United Kingdom Innovus Full time**Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week** **Salary: £24,035 per annum** At Innovus we are committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to be recognised as the market leading...
-
Debt Recovery Administrator
6 months ago
Worcester, United Kingdom Innovus Full time**Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week** At Innovus we committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to recognised as the market leading provider of services to the UK’s...
-
Income Officer
4 weeks ago
Worcester, United Kingdom CV-Library Full timeIncome Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service...
-
Income Officer
2 days ago
Worcester, United Kingdom Niyaa People Ltd Full timeIncome Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service charges, and...
-
Income Officer
2 weeks ago
Worcester, United Kingdom Niyaa People Ltd Full timeIncome Officer (Temporary Contract)Location: Worcester Hybrid (2-3 days in the office, rest remote)Contract: Until January, with potential for extensionRate: £22-£24 per hour (via umbrella)We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service charges, and other debts...
-
Field Collections Agent
6 months ago
Worcester, United Kingdom Orbit Full time**Field Collections Agent - exciting new opportunity to join our multi-award-winning Credit Services firm, Orbit.** **Competitive starting salary of £27,417 depending on experience.** **Annual performance bonuses to £6000.** We’re looking for people who are interested in growing their careers with us and if you are comfortable working in a...
-
Telesales Agent
6 months ago
Worcester, United Kingdom ETB - Exhaust Tyres and Batteries Full timeExhaust Tyres & Batteries (Worcester) Ltd (ETB) was established in 1980 and currently have over forty-seven retail stores and an extensive network of eight regional wholesale warehouses. Now a part of the Bridgestone Corporation, a Japanese multinational tyre manufacturer founded in 1931, who employ 135 thousand people in 150 countries and the World’s...
-
Camhs Senior Mental Health Practitioner
6 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeDuties in your role would include offering mental health assessments and care planning/treatment for moderate to severe mental health illnesses that are experienced by those aged under 18 years. Robust MDT processes will support you and your clinical decision making in relation to the children and young people you assess. As a senior colleague you will have...
-
Divisional Director Of Nursing And Therapies
3 days ago
Worcester, United Kingdom Herefordshire And Worcestershire Health And Care Nhs Trust Full timeJob summary Areyou passionate about Children, Young People, Families (CYPF) and puttingindividuals at the heart of everything you do?Are you an experienced,compassionate senior nurse or AHP who strives for excellence in the delivery ofsafe, effective and recovery focused care?If you are we wouldlove to hear from you and encourage an application from you for...
-
Team Assistant
6 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeAnother large part of the role is supporting patients who come in for an assessment, whether that be informally or detained under Section 136 of the Mental Health Act. It is expected for Team Assistants to monitor and observe the patients, see to their needs, and to escalate any concerns. Other elements of the role include assisting and supporting the...
-
Administrator
5 months ago
Worcester, United Kingdom Campions Full time**Job role: Operational Support Administrator** **Location: Luton office OR Worcester Office** **Hours: 35 Hours per week Monday-Friday** **Salary: From £21,500 per annum** **The job role** As a valued member of the team, you will contribute to our vision of being the **leading** residential property manager, _as recognised by others_ by: - Ensuring...
-
Senior Clinician
5 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeWe are responsible for the gatekeeping of the Trusts inpatient beds out of hours and conducting gatekeeping assessments for patients referred for informal admissions by other Trusts. We are responsible for managing the designated place of safety within Worcestershire and your role would include the management of patients detained there, these can be...
-
Senior Clinician
8 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeWe are responsible for the gatekeeping of the Trusts inpatient beds out of hours and conducting gatekeeping assessments for patients referred for informal admissions by other Trusts. We are responsible for managing the designated place of safety within Worcestershire and your role would include the management of patients detained there, these can be...
-
Senior Home Treatment Clinician
6 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeThe role includes remote and independent working to complete urgent mental health assessments/reviews in community settings as well as home treatment for adults of working age with acute mental health needs often at times of crisis. To improve the lives of people with mental ill health and /or learning disabilities by minimising the impact of their condition...
-
Divisional Director of Nursing and Therapies
2 weeks ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeJob summary Areyou passionate about Children, Young People, Families (CYPF) and puttingindividuals at the heart of everything you do? Are you an experienced,compassionate senior nurse or AHP who strives for excellence in the delivery ofsafe, effective and recovery focused care? If you are we wouldlove to hear from you and encourage an application...
-
Management Accountant
6 months ago
Worcester, United Kingdom Kate+Co Full timeManagement Accountant Permanent / Full Time KCGroup Management Accountant role for a service company based in Worcester Job Responsibilities: Produce accurate monthly management accounts including setting up the accounts pack, posting journals and investigating variances to budget/forecast/prior...
-
Camhs Practitioner
7 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full time**The post holder will**: Act as a role model to colleagues, always seeking to maintain the highest standards of professionalism. Use their initiative and take responsibility for themselves and the quality of their work and the service they provide to patients. Hold continuing responsibility and effective management of the learning disability pathway case...
-
Staff Nurse
3 months ago
Worcester, United Kingdom Herefordshire and Worcestershire Health and Care NHS Trust Full timeJob summary Are you motivated, enthusiastic and want to make a real difference? We provide a specialist Inpatient service for adults with mental health needs across 3 inpatient wards and 2 rehabilitation units. Our teams sit within the Adult Mental Health and Learning Disability Service Delivery Unit. Due to promotion we are looking for a dynamic,...
-
Controller
2 weeks ago
Worcester, United Kingdom Worcester Polytechnic Institute Full timeJOB TITLEControllerLOCATIONWorcesterDEPARTMENT NAMEFinance & Operations DivisionDIVISION NAMEWorcester Polytechnic Institute - WPIJOB DESCRIPTION SUMMARYThe Controller serves as the chief accounting officer and is responsible for the accounting, external financial reporting, and financial internal control operations of the University, and compliance with...