Income Officer

1 week ago


Worcester, United Kingdom Niyaa People Ltd Full time

Income Officer (Temporary Contract)
Location: Worcester Hybrid (2-3 days in the office, rest remote)
Contract: Until January, with potential for extension
Rate: £22-£24 per hour (via umbrella)

We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service charges, and other debts within a specific area, taking the appropriate action to ensure income recovery.

Key Responsibilities as an Income Officer:

Handle all aspects of rent arrears and debt recovery, following policies and procedures to minimise arrears.
Manage legal actions and serve the correct notices, with potential court appearances.
Collaborate with Housing Benefit teams, DWP, and external agencies to secure tenant entitlements.
Provide advice on financial inclusion and signpost to support services as needed.
Work closely with Neighbourhood Officers and other teams to ensure effective service delivery.
About You:

Proven experience in income management, preferably in the housing sector.
Strong communication and negotiation skills, with an empathetic approach to customer needs.
Familiarity with housing benefit processes and financial support services.
Ability to follow legal protocols in income recovery, including court procedures.
Ability to work independently and manage priorities effectively.
Additional Information:

Hybrid working model: 2-3 days in the office, with the remainder working from home.
A full driving licence and access to a vehicle are desirable.This Income Officer role is perfect for someone with a background in housing and debt recovery who thrives in a supportive, collaborative environment. Apply now to make an impact and help residents maintain secure tenancie


  • Income Officer

    1 month ago


    Worcester, United Kingdom CV-Library Full time

    Income Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service...

  • Income Officer

    3 weeks ago


    Worcester, United Kingdom Niyaa People Ltd Full time

    Income Officer (Temporary Contract)Location: Worcester Hybrid (2-3 days in the office, rest remote)Contract: Until January, with potential for extensionRate: £22-£24 per hour (via umbrella)We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service charges, and other debts...

  • Income Officer

    3 weeks ago


    Worcester, United Kingdom Bromford Full time

    Do you have a passion for customer service? Doyou want to make a real difference in people's lives and help our customers thrive? If youhave experience of working in benefits, housing income or another related area and want to join an organisation recognised as a Great Place to Work, we want to hear from you!Our friendly and high-performing Income Management...

  • Income Officer

    2 weeks ago


    Worcester, United Kingdom Bromford Full time

    Do you have a passion for customer service? Doyou want to make a real difference in people's lives and help our customers thrive? If youhave experience of working in benefits, housing income or another related area and want to join an organisation recognised as a Great Place to Work , we want to hear from you! Our friendly and high-performing Income...

  • Income Officer

    2 weeks ago


    Worcester, United Kingdom Bromford Full time

    Do you have a passion for customer service?Doyou want to make a real difference in people's lives and help our customers thrive?If youhave experience of working in benefits, housing income or another related area and want to join an organisation recognised as a Great Place to Work , we want to hear from you!Our friendly and high-performing Income Management...

  • Income Officer

    2 weeks ago


    Worcester, United Kingdom Bromford Full time

    Do you have a passion for customer service? Doyou want to make a real difference in people's lives and help our customers thrive? If youhave experience of working in benefits, housing income or another related area and want to join an organisation recognised as a Great Place to Work, we want to hear from you!Our friendly and high-performing Income Management...

  • Income Officer

    2 weeks ago


    Worcester, United Kingdom Bromford Full time

    Do you have a passion for customer service?Doyou want to make a real difference in people's lives and help our customers thrive?If youhave experience of working in benefits, housing income or another related area and want to join an organisation recognised as a Great Place to Work , we want to hear from you!


  • Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full time

    Niyaa People Ltd: Income Officer RoleWe are seeking an experienced Income Officer to join our housing team on a temporary basis. This role involves managing rent arrears, service charges, and other debts within a specific area, ensuring income recovery through effective policies and procedures.Key Responsibilities:Handle all aspects of rent arrears and debt...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    We are seeking an experienced Income Management professional to join our friendly and high-performing team at Bromford. If you have a passion for customer service and want to make a real difference in people's lives, we encourage you to apply.Our team is responsible for income collection, and we are looking for someone who can help our customers thrive. The...


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    Job summary We have a fantastic opportunityto join a dynamic and fast paced finance function. Reporting to the Head ofFinancial Performance this post sits within the Trust Wide reporting team andalso supports the Head of Income & Contracting ensuring the Trusts incomeplans are set each year to maximise income into the Trust. The ideal candidate...


  • Worcester, Worcestershire, United Kingdom Bromford Full time

    About Our OrganisationBromford is an organisation recognised as a Great Place to Work, dedicated to providing safe, secure, and warm homes to over 100,000 people.The RoleWe are seeking an experienced Income Management Specialist to join our high-performing team in Worcestershire. As a key member of our income collection team, you will play a vital role in...

  • Fundraising Officer

    6 months ago


    Worcester, United Kingdom NFP People Limited Full time

    **Fundraising Officer** We are seeking an experienced fundraiser for an exciting and varied role working with a homelessness charity in Worcester. **Position**: Fundraising Officer **Location**: Worcestershire, some hybrid working may be considered **Salary**:£28,379 per annum rising to £29,645 after 12 months **Contract**: Permanent **Hours**: Full...


  • Worcester, Worcestershire, United Kingdom Sanctuary Group Full time

    About the Role">The Senior Finance Officer will maintain the fixed asset register, including additions, disposals, and transfers, while ensuring accurate data recording and income/expenditure alignment.This role requires strong analytical skills, proficiency in Microsoft Office applications, and experience in transactional finance or similar roles.


  • Worcester, United Kingdom Worcestershire Acute Hospitals NHS Trust Full time

    **Location / Department**: Hybrid Home working with significant amount of time visiting and working from all our hospital sites as well as meeting with fundraisers, donors and potential community partners across the county and potentially beyond. Accountable to: Executive Director of Communications and Engagement Reports to: Head of Fundraising and Community...

  • Finance Officer

    6 months ago


    Worcester, United Kingdom Page Personnel Full time

    Hybrid working - Excellent benefits package **About Our Client**: Our client is a well-established organisation in the public sector. They are a large entity, employing thousands of individuals across the UK. Their main office is located in Worcester, where they maintain a strong community presence and are committed to providing excellent public services. -...


  • Worcester, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a highly skilled Office Management Assistant to provide administrative support to our team in the UK. This role is essential for ensuring the smooth operation of our day-to-day activities and effective communication within the company.Key Responsibilities:Manage incoming correspondence and maintain office supplies and equipment...

  • Office Coordinator

    2 months ago


    Worcester, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Administrative Role at beBee ProfessionalsWe are seeking a highly organized and efficient Administrator to provide administrative support for our team in the UK. This role is crucial for ensuring smooth day-to-day operations and effective communication within the company.Key Responsibilities:Manage incoming calls, emails, and correspondence to ensure timely...


  • Worcester, Worcestershire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    We are seeking a skilled Administrator to join our team at beBee Professionals. This role involves providing administrative support to ensure the effective functioning of our office.Key Responsibilities:Manage office supplies and equipment inventories.Prepare and edit documents, reports, and presentations.Coordinate meetings, appointments, and travel...


  • Worcester, United Kingdom Specialised Security Systems Ltd Full time

    **About us** Specialised Security Systems Ltd is a family owned business that has been trading since 1981. We are NSI Gold & BAFE approved to offer installation & maintenance to Intruder & Fire Alarms, CCTV Systems, Access Control Systems, Emergency Lighting & Fire Extinguishers. We offer a friendly and professional service to our clients. **Job...


  • Worcester, Worcestershire, United Kingdom Hcml Today Full time

    About the Role: We are seeking an experienced Customer Service Assistant to join our team in Tewkesbury. As an Operational Support Team Member, you will be responsible for providing high-quality support to our business, including customer-focused support and working closely with case managers.Key Responsibilities:Process incoming communications, including...