Debt Recovery Administrator

5 months ago


Worcester, United Kingdom Innovus Full time

**Job Role: Debt Recovery Administrator**

**Location: Worcester**

**Hours: Monday to Friday - 35 hours per week**

**Salary: £24,035 per annum**

At Innovus we are committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to be recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

**Main Responsibilities**
- Providing excellent customer service to over 1400 leaseholders and residents.
- Carrying out Land Registry searches and cross-referencing of data.
- Checking Lease/TP1 documents for interest rates.
- Monitoring of shared inboxes and replying to individuals, Mortgage lenders and solicitors.
- Agree and monitor payment plans.
- Take credit/debit card payments over the telephone.
- Managing incoming and outgoing post.
- Accurate scanning and filing of letters/court documents.
- Ensuing all queries from all sources are adequately answered, quickly and efficiently in accordance with internal guidelines.

**Skills and Experience**
- Demonstrable experience of delivering exceptional customer service.
- Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customers and clients with a resolution focused mentality whilst also being creative in your approach.
- Able to work with autonomy and as part of a wider team.
- Efficient in maintaining administration and record keeping electronically.
- Ability to work under pressure, within deadlines and able to prioritise and manage time effectively.
- Excellent IT skills, social-media awareness and up to date with new technology.

**The Benefits**

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

**Diversity and Inclusion**

Innovus is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you have a disability, please let us know what adjustments you may need to the recruitment process to perform your best.

**Ready to apply?**

123

**Job Types**: Full-time, Permanent

Pay: £24,035.00 per year

**Benefits**:

- Company pension
- Employee discount
- On-site parking

Schedule:

- Monday to Friday

Work Location: In person



  • Worcester, United Kingdom Innovus Full time

    **Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week - 6 Months Fixed term Contract** At Innovus we are committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to recognised as the market leading...


  • Worcester, United Kingdom Innovus Full time

    **Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week** At Innovus we committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to recognised as the market leading provider of services to the UK’s...


  • Worcester, Worcestershire, United Kingdom Foxtons Full time

    About The RoleThe Foxtons Property Management and Lettings Support department provides a variety of services for landlords and tenants. One such service is Credit Control and Rent Collection which ensures that where a landlord has instructed Foxtons to collect rent from their tenant that we are receiving the funds and querying when they are not paid.Core...


  • Worcester, Worcestershire, United Kingdom Multistaff Recruitment Solutions Ltd Full time

    Service Accounts Financial Administrator RoleWe are seeking a highly skilled Financial Administrator to join our team at Multistaff Recruitment Solutions Ltd. This is a fantastic opportunity to work with a leading company in its sector.Key Responsibilities:Provide administrative support to the ASA department and where applicable, the business.Handle all...


  • Worcester, Worcestershire, United Kingdom Multistaff Recruitment Solutions Ltd Full time

    Service Accounts Financial AdministratorWe are seeking a highly skilled Financial Administrator to join our team at Multistaff Recruitment Solutions Ltd. This is a fantastic opportunity to work for a leading company in its sector.Key Responsibilities:Provide administrative support to the ASA department and where applicable, the business.Handle all relevant...

  • Income Officer

    2 weeks ago


    Worcester, United Kingdom CV-Library Full time

    Income Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service...


  • Worcester, Worcestershire, United Kingdom Headturner Search Full time

    Job Title: Administrative ManagerJob Summary: We are seeking a highly skilled Administrative Manager to join our team at Headturner Search. The successful candidate will be responsible for supervising the sales ledger, calculating overpayments and credit control, and reviewing unpaid debts to maximize receipts.Key Responsibilities:Supervising sales...

  • Parts Administrator

    5 months ago


    Worcester, United Kingdom First Achieve Full time

    First Achieve's Engineering Division are seeking a Parts Administrator for their client who provide commercial recovery vehicles for their clients across the UK. Due to expansion within the business, they’re looking to add to their team. The Parts Administrator role involves a wide range of administrative duties to support the business with paperwork and...


  • Worcester, Worcestershire, United Kingdom fish4.co - Jobboard Full time

    Job Title: Accounts Administration ManagerThis is an exciting opportunity for a commercially sound and motivated Manager to join our team at fish4.co - Jobboard. As an integral part of our senior leadership team, you will be responsible for overseeing the administration of our charity, ensuring the smooth running of the office, and maintaining the accounts...


  • Worcester, Worcestershire, United Kingdom fish4.co - Jobboard Full time

    Job Title: Accounts Administration ManagerThis is an exciting opportunity for a commercially sound and motivated Manager to join our team at fish4.co - Jobboard. As an integral part of our senior leadership team, you will be responsible for overseeing the administration of our charity, ensuring the smooth running of the office, and maintaining the accounts...


  • Worcester, Worcestershire, United Kingdom fish4.co - Jobboard Full time

    Job Opportunity: Commercial and Administrative ManagerThis exciting role requires a commercially sound, curious, and motivated individual to manage the office and maintain the accounts function. The ideal candidate will have a confident and analytical approach, with the ability to collate data, produce reports, and spot trends.Key Responsibilities:Supervise...


  • Worcester, Worcestershire, United Kingdom Rodericks Dental Full time

    Role OverviewThe Receptionist will be the first point of contact for every customer, providing a warm and welcoming experience. They will work closely with the team to ensure seamless communication and efficient administration.Key Responsibilities:Manage patient diaries and schedulesProcess payments and chase outstanding debtLiaise with dental laboratories...

  • Office Administrator

    5 months ago


    Worcester, United Kingdom Cadspec Full time

    Office Administrator - Office Administrator - Salary: To be negotiated based on experience - Location: Worcester - Office Based We have a fantastic opening to join our accounts team as an Office Administrator, based at HQ in Worcester. **Who are we?**: Stanford Marsh Group are the leading supplier of Design & Manufacturing technologies with a proud trading...


  • Worcester, Worcestershire, United Kingdom Foxtons Full time

    About The RoleThe Foxtons Property Management and Lettings Support department provides a range of services for landlords and tenants. One such service is Credit Control and Rent Collection, ensuring that landlords receive rent when due. Our Credit Controller will contact tenants at set intervals to determine the issue and obtain payment.Key...


  • Worcester, Worcestershire, United Kingdom Headturner Search Full time

    This is an exciting opportunity for a commercially astute and motivated Manager to join our team at Headturner Search. The ideal candidate will have a strong background in financial operations and administration, with experience in managing sales ledgers, calculating overpayments, and reviewing unpaid debts.Key ResponsibilitiesSupervise and manage the sales...


  • Worcester, Worcestershire, United Kingdom The Travelers Indemnity Company Full time

    Credit Controller Job DescriptionWe are seeking a skilled Credit Controller to join our team at The Travelers Indemnity Company. As a Credit Controller, you will be responsible for collecting premium due from our brokers within their credit terms. This will involve performing daily and monthly complex Broker ledger reconciliations, evaluating information...


  • Worcester, United Kingdom CV-Library Full time

    This brand new opportunity requires a commercially sound, curious, and motivated Manager. A confident individual who can smoothly run the office, maintain the accounts function, collate data and produce reports - place information, spot trends and analyse cause / effect and has a genuine interest in the administration of the charity. The role can be...


  • Worcester, Worcestershire, United Kingdom Rodericks Dental Full time

    Job SummaryWe are seeking a highly skilled and motivated Receptionist to join our team at Rodericks Dental Partners. As a Receptionist, you will be the first point of contact for our patients and will play a vital role in ensuring their experience is exceptional.Key Responsibilities:Provide exceptional patient care and serviceManage patient diaries and...


  • Worcester, United Kingdom Headturner Search Part time

    This brand new opportunity requires a commercially sound, curious, and motivated Manager. A confident individual who can smoothly run the office, maintain the accounts function, collate data and produce reports - place information, spot trends and analyse cause / effect and has a genuine interest in the administration of the charity. The role can be...


  • Worcester Park, Greater London, United Kingdom Rodericks Dental Full time

    About the RoleWe are seeking a highly organized and customer-focused Receptionist to join our team at Rodericks Dental Partners. As the first point of contact for our patients, you will play a vital role in ensuring their experience is exceptional from the moment they walk in the door.Key ResponsibilitiesProvide exceptional patient care and support, ensuring...