Financial Recovery Specialist

2 weeks ago


Worcester, Worcestershire, United Kingdom Foxtons Full time
About The Role

The Foxtons Property Management and Lettings Support department provides a range of services for landlords and tenants. One such service is Credit Control and Rent Collection, ensuring that landlords receive rent when due. Our Credit Controller will contact tenants at set intervals to determine the issue and obtain payment.

Key Responsibilities:

  • Contact tenants by phone, email, or text to resolve rent arrears
  • Attend court proceedings to provide evidence in cases of rent arrears
  • Advise landlords of rent arrears and keep them informed until payment is received
  • Provide landlords with clear explanations of procedures and options

This role includes up to two days per week working from home after the initial induction period.

About You

While prior property experience is not required, previous debt collection or credit control experience is essential. As a Credit Controller, you will have excellent communication skills, a professional telephone manner, and attention to detail.

About The Company

Foxtons is known for setting the standard in property. We achieve this by hiring excellent people to provide exceptional service to our customers. Our award-winning training and market-leading technology empower our staff to deliver the best customer experience possible.

This role is based in our Worcester office, with excellent transport links and free onsite parking.



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