Debt Recovery Specialist
6 days ago
About The Role
The Foxtons Property Management and Lettings Support department provides a variety of services for landlords and tenants. One such service is Credit Control and Rent Collection which ensures that where a landlord has instructed Foxtons to collect rent from their tenant that we are receiving the funds and querying when they are not paid.
Core Responsibilities:
- Contact tenants at set intervals by any means to determine the issue and obtain payment.
- Ensure timely intervals to make court proceedings successful.
- Attend court proceedings to provide evidence in rent arrears cases.
- Advise landlords of rent arrears and keep them informed until payment is received.
- Provide landlords with clear explanations of procedures, timings, and available options.
This role includes up to two days per week working from home after the initial induction period.
About You
Whilst previous property-related experience is not required, previous debt collection or credit control experience is essential.
As a Debt Recovery Specialist, you will have excellent communication skills, a professional telephone manner, and attention to detail. We are looking for someone who is enthusiastic and self-motivated.
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