Debt Recovery Administrator

7 months ago


Worcester, United Kingdom Innovus Full time

**Job Role: Debt Recovery Administrator**

**Location: Worcester**

**Hours: Monday to Friday - 35 hours per week**

At Innovus we committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to recognised as the market leading provider of services to the UK’s property sector.

We are proud to employ highly skilled, experienced and innovative people who deliver business expertise and service across the property industry.

**Main Responsibilities**

Providing excellent customer service to over 1400 leaseholders and residents.
Carrying out Land Registry searches and cross-referencing of data.
Checking Lease/TP1 documents for interest rates.
Monitoring of shared inboxes and replying to individuals, Mortgage lenders and solicitors.
Agree and monitor payment plans.
Take credit/debit card payments over the telephone.
Managing incoming and outgoing post.
Accurate scanning and filing of letters/court documents.
Ensuing all queries from all sources are adequately answered, quickly and efficiently in accordance with internal guidelines.
**Skills and Experience**

Demonstrable experience of delivering exceptional customer service. Confident, articulate communicator - both orally and in writing; able to build relationships with all types of customers and clients with a resolution focused mentality whilst also being creative in your approach. Able to work with autonomy and as part of a wider team.
Efficient in maintaining administration and record keeping electronically.
Ability to work under pressure, within deadlines and able to prioritise and manage time effectively.
Excellent IT skills, social-media awareness and up to date with new technology.

**The Benefits**

Our customers deserve the best and the same applies to our people. We’ll support you with all of the technology, training and support that you need to do your job well. We offer competitive salaries and a range of benefit packages. In addition to the core benefits, we also offer a range of exclusive discounts on extra benefits to help you and your family make the most of your money, safeguard your future and look after your health.

**Diversity and Inclusion**

Innovus is an Equal Employment Opportunity (EEO) employer. We embrace diversity in all its form. We provide equal employment opportunities to all qualified applicants without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information. If you have a disability, please let us know what adjustments you may need to the recruitment process to perform your best.

**Ready to apply?**

123

**Job Types**: Full-time, Permanent

**Salary**: Up to £24,000.00 per year

**Benefits**:

- Company pension
- On-site parking
- Work from home

Schedule:

- Monday to Friday

Work Location: In person

Reference ID: 2134



  • Worcester, United Kingdom Innovus Full time

    **Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week - 6 Months Fixed term Contract** At Innovus we are committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to recognised as the market leading...


  • Worcester, United Kingdom Innovus Full time

    **Job Role: Debt Recovery Administrator** **Location: Worcester** **Hours: Monday to Friday - 35 hours per week** **Salary: £24,035 per annum** At Innovus we are committed to delivering market leading solutions and professional services and as a Debt Recovery Administrator you will be contributing to our vision to be recognised as the market leading...


  • Worcester, Worcestershire, United Kingdom CV-Library Full time

    About the Role:We are seeking a highly skilled Debt Resolution and Recovery Agent to join our team. The successful candidate will be responsible for interacting with customers who owe money to local authority clients, Transport or third parties acting on their behalf.Main Responsibilities:Engaging with customers over the phone to resolve debt recovery...


  • Worcester, Worcestershire, United Kingdom CV-Library Full time

    A Fantastic OpportunityCV-Library is seeking a skilled Collections Specialist to play a key role in our company's growth and development.About the PositionThe successful candidate will be responsible for contacting debtors to retrieve outstanding payments.They will develop and implement effective collections strategies to minimize debt recovery time.Strong...


  • Worcester, Worcestershire, United Kingdom CV-Library Full time

    We are seeking an experienced Debt Recovery Specialist to join our team at CV-Library.The ideal candidate will be responsible for recovering outstanding debts from customers through inbound and outbound calls. This role is perfect for those who enjoy working in a fast-paced environment and are motivated by targets surrounding collections.About the Role:Deal...


  • Worcester, Worcestershire, United Kingdom CV-Library Full time

    Job Overview:CV-Library's expansion necessitates the hiring of skilled Customer Engagement Specialists - Debt Recovery. The successful candidates will work within the contact centre team, interacting with customers who have outstanding debts.Key Accountabilities:Responding to customer inquiries and resolving debt recovery issues over the phoneNegotiating...


  • Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full time

    Niyaa People Ltd: Rent Arrears ExpertiseWe are looking for a skilled Income Officer to manage rent arrears and debt recovery in a specified area, contributing to our housing team's success. As an Income Officer, you will be responsible for handling rent arrears, service charges, and other debts, applying policies and procedures to ensure efficient income...


  • Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full time

    Niyaa People Ltd: Income Officer RoleWe are seeking an experienced Income Officer to join our housing team on a temporary basis. This role involves managing rent arrears, service charges, and other debts within a specific area, ensuring income recovery through effective policies and procedures.Key Responsibilities:Handle all aspects of rent arrears and debt...


  • Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full time

    Niyaa People Ltd: Debt Recovery PositionWe require an experienced Income Officer to join our housing team on a temporary basis, focusing on rent arrears and debt recovery in a specified area. As an Income Officer, you will be responsible for managing rent arrears, service charges, and other debts, utilising policies and procedures to achieve efficient income...

  • Income Officer

    1 month ago


    Worcester, United Kingdom CV-Library Full time

    Income Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service...

  • Income Officer

    2 weeks ago


    Worcester, United Kingdom Niyaa People Ltd Full time

    Income Officer (Temporary Contract) Location: Worcester Hybrid (2-3 days in the office, rest remote) Contract: Until January, with potential for extension Rate: £22-£24 per hour (via umbrella) We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service charges, and...

  • Income Officer

    4 weeks ago


    Worcester, United Kingdom Niyaa People Ltd Full time

    Income Officer (Temporary Contract)Location: Worcester Hybrid (2-3 days in the office, rest remote)Contract: Until January, with potential for extensionRate: £22-£24 per hour (via umbrella)We're looking for an experienced Income Officer to join a housing team on a temporary basis. In this role, you'll manage rent arrears, service charges, and other debts...


  • Worcester, Worcestershire, United Kingdom Cranstoun Full time

    OverviewCranstoun, a leading provider of specialist treatment, harm reduction, and recovery services, is seeking an Administration and Prescribing Clerk to join their administration team in Worcester. The successful candidate will be the first point of contact for service users, providing a welcoming and informative front-of-house and telephone service.

  • Parts Administrator

    6 months ago


    Worcester, United Kingdom First Achieve Full time

    First Achieve's Engineering Division are seeking a Parts Administrator for their client who provide commercial recovery vehicles for their clients across the UK. Due to expansion within the business, they’re looking to add to their team. The Parts Administrator role involves a wide range of administrative duties to support the business with paperwork and...


  • Worcester, Worcestershire, United Kingdom CV-Library Full time

    A Career-Defining OpportunityCV-Library is excited to offer a challenging and rewarding role for a Collections Specialist.About the JobThe successful candidate will be responsible for retrieving outstanding payments from debtors.They will develop and implement effective collections strategies to minimize debt recovery time.Strong negotiation skills are...


  • Worcester, Worcestershire, United Kingdom CV-Library Full time

    Company OverviewCVLibrary is a growing organization that offers excellent support and training programs to ensure your success in this position.We are looking for a Collections Specialist to join our team.About the RoleContact debtors via phone, email, and letters to retrieve outstanding payments.Develop effective collections strategies to minimize debt...

  • Bodyshop Administrator

    15 hours ago


    Worcester, Worcestershire, United Kingdom CV-Library Full time

    We are looking for a skilled Bodyshop Administrator to join our team at CV-Library. As a key member of the bodyshop team, you will be responsible for ensuring a seamless customer experience by providing timely updates and information on vehicle repairs.The annual salary for this position is £26,000, making it an attractive opportunity for those seeking a...

  • Office Administrator

    6 months ago


    Worcester, United Kingdom Cadspec Full time

    Office Administrator - Office Administrator - Salary: To be negotiated based on experience - Location: Worcester - Office Based We have a fantastic opening to join our accounts team as an Office Administrator, based at HQ in Worcester. **Who are we?**: Stanford Marsh Group are the leading supplier of Design & Manufacturing technologies with a proud trading...


  • Worcester, Worcestershire, United Kingdom Click Digital Full time

    Click Digital is seeking a highly skilled Tech Support Specialist to join our team in Worcester as a 2nd line contractor. As an ICT Engineer, you'll be responsible for resolving complex IT-related issues and providing technical assistance to our clients.Key Responsibilities:Respond to IT-related queries and concerns from clients, providing prompt and...


  • Worcester, Worcestershire, United Kingdom We Manage Jobs(WMJobs) Full time

    Company Overview: We Manage Jobs (WMJobs) is an independent charity and leading provider of specialist treatment, harm reduction and recovery services. Our organization aims to provide high-quality support services to the community.