Debt Management Professional
2 weeks ago
Niyaa People Ltd: Rent Arrears Expertise
We are looking for a skilled Income Officer to manage rent arrears and debt recovery in a specified area, contributing to our housing team's success. As an Income Officer, you will be responsible for handling rent arrears, service charges, and other debts, applying policies and procedures to ensure efficient income recovery.
Responsibilities:- Oversee rent arrears and debt recovery, implementing strategies to reduce arrears and ensure timely payment.
- Manage legal actions, including serving notices and representing the company in court, as required.
- Work collaboratively with Housing Benefit teams, DWP, and external agencies to facilitate tenant entitlements and resolve payment issues.
- Experience in income management, preferably in the housing sector, with a solid understanding of housing benefit processes and financial support services.
- Able to navigate complex legal protocols in income recovery, including court procedures, while maintaining a customer-centric approach.
Important Details:
The successful candidate will enjoy a hybrid working model, with 2-3 days in the office and the remainder working remotely. A full driving licence and access to a vehicle are highly desirable. Estimated salary: £24,000 - £26,500 per annum, based on a 30-hour contract at £23.50 per hour.
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