Rent Arrears Collector

1 month ago


Worcester, Worcestershire, United Kingdom Niyaa People Ltd Full time

Niyaa People Ltd: Debt Recovery Position

We require an experienced Income Officer to join our housing team on a temporary basis, focusing on rent arrears and debt recovery in a specified area. As an Income Officer, you will be responsible for managing rent arrears, service charges, and other debts, utilising policies and procedures to achieve efficient income recovery.

Main Responsibilities:
  • Develop and implement strategies to manage rent arrears and debt recovery, minimising arrears and ensuring timely payment.
  • Manage legal actions, including serving notices and appearing in court, as necessary.
  • Collaborate with Housing Benefit teams, DWP, and external agencies to facilitate tenant entitlements and resolve payment issues.
About You:
  • Proven experience in income management, preferably in the housing sector, with a strong understanding of housing benefit processes and financial support services.
  • Able to navigate complex legal protocols in income recovery, including court procedures, while maintaining a customer-focused approach.

Additional Information:

This opportunity is ideal for someone with a background in housing and debt recovery who can thrive in a collaborative environment. The hybrid working model offers flexibility, with 2-3 days in the office and the remainder working from home. A full driving licence and access to a vehicle are desirable. Estimated salary: £23,000 - £25,250 per annum, based on a 30-hour contract at £22.92 per hour.



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