Customer Engagement Specialist

About the RoleWe are seeking an experienced Customer Engagement Specialist to join our Group CRM team at Halfords.The successful candidate will be responsible for delivering multi-channel campaigns that drive customer engagement and lifetime value.Key ResponsibilitiesPlan, manage, and execute end-to-end Motoring Club CRM campaigns, ensuring seamless...

Role OverviewWe are seeking a Client Engagement Representative to join our dynamic team, helping develop and nurture existing relationships and identify new business opportunities for growth. The role will also leverage company-wide resources to address client satisfaction, growth, renewal, risk, or opportunity.Key ResponsibilitiesIdentify growth...

About the RoleWorcestershire Children First is seeking an Education Engagement Specialist to join its Education Engagement Team. The successful candidate will work collaboratively with local area partners, educational providers, and colleagues to improve outcomes for vulnerable learners.Key ResponsibilitiesMonitor and track attendance and participation of...

About Frasers GroupFrasers Group is a leading department store group with a rich history spanning over 170 years. With a portfolio of over 500 global brands, we are committed to delivering exceptional customer experiences across our UK and Ireland locations.Job OverviewWe are seeking a highly motivated Customer Experience Specialist to join our team. This...

Mencap is seeking an Employer Engagement Officer to play a key role in building and developing strong working relationships with employers from various industries and sectors to secure work placements and negotiate paid employment for our supported interns.This role is a full-time, permanent position that involves working closely with employers, learning...

About the RoleWe are seeking an experienced Education Engagement Officer to join our Education Engagement Team at Worcestershire Children First. The successful candidate will have a working knowledge of legislation and guidance relating to attendance and Child Missing Education (CME) to ensure that the statutory responsibilities for children not attending...

beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.Key Responsibilities:Respond to customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Collaborate with other departments to ensure...

An exciting role within the Group CRM team, for an Optimising Customer Experience Specialist working on enhancing our automation programme.Halfords has a sophisticated automated email programme which is integrated with digital for web personalisation and social. This role is responsible for optimising the programme using targeting and personalisation...

Job SummaryWe are seeking an experienced Outdoor Education Specialist to join our team at Broadway Academy. The successful candidate will be responsible for managing and running day-to-day activities at Island Pool, including liaising with activity providers as needed.Key ResponsibilitiesLead and deliver outdoor education provision at the site, including...

About the Role:We are looking for a skilled Customer Journey Optimisation Specialist to join our team at Harnham.Key Responsibilities:Utilise Content Square to analyse and optimise customer journeys.Identify pain points and opportunities for improvement in the customer experience.Develop and implement strategies to enhance user engagement and...

Zachary Daniels Recruitment is seeking a Customer Experience Transformation Specialist to support our new Digital Accelerator programme. This exciting opportunity focuses on optimising customer journeys across key retail categories.The ideal candidate will drive improvements in digital experiences by analysing customer insights, mapping end-to-end journeys,...

Key ResponsibilitiesAs a key member of our team, you will be responsible for promoting Kooth to children and young people, engaging with trusted referrers, and managing the distribution of promotional materials.Main Responsibilities:Promote Kooth to Young People: Develop and maintain relationships with schools, colleges, and other educational institutions to...

Job OverviewWe are seeking a highly motivated and organized individual to join our Patient Experience and Engagement team as a Support Officer. The successful candidate will provide administrative and project support to the team, ensuring the smooth delivery of various initiatives and projects.Key ResponsibilitiesProvide administrative support to the Patient...

**Job Summary:** Caremark Ltd is seeking a skilled and empathetic Home Support Specialist to join our team. As a Home Support Specialist, you will be responsible for providing personalized care and support to customers in their own homes.**Key Responsibilities:**Deliver high-quality care and support to customers with daily routines, including personal care,...

Job OverviewZachary Daniels Recruitment is seeking an experienced Digital Transformation Specialist to support our new Digital Accelerator programme focused on optimising customer journeys across key retail categories.Job DescriptionThis role, ideal for a CX professional with a strong retail background, will drive improvements in digital experiences by...

About the RoleThe Senior CRM Specialist will play a key part in the growth of our CRM team at Halfords, assisting with the creation and development of Group communications.This role will work closely with the wider CRM team, Digital, Category, Trading and the Marketing Team to contribute to a first-class CRM programme, communicating key messages to the right...

About the RoleThe Worcestershire Children First Education Engagement Team is seeking a skilled Education Engagement Officer (Absence Monitoring) to support the Education Engagement Team in providing statutory services to Worcestershire residents and schools. This role focuses on School and Post 16 Identification, Tracking, Monitoring, and Quality, including...

We are looking for a Retail Support Specialist to join our team at beBee Professionals in Worcester. The ideal candidate will be a customer-focused individual who can engage with customers, participate in all aspects of the operational workflow, and collaborate with colleagues to meet and exceed goals.Key Responsibilities:Deliver outstanding customer service...

Job Title: Orthodontic Specialist Sales RepresentativeAbout the Role:We are seeking a highly motivated and experienced Orthodontic Specialist Sales Representative to join our team on a 12-month maternity cover contract. The successful candidate will be responsible for maintaining our existing customer base in Scotland while driving nationwide growth of our...

About the RoleThe Casual Sales Assistant plays a vital role in delivering exceptional customer service and driving sales within the store.As a key member of the sales team, you will be responsible for providing a personalized shopping experience, ensuring customer satisfaction, and meeting sales targets.Key Responsibilities:Greet and engage with customers,...