Customer Experience Specialist

14 hours ago


Worcester, Worcestershire, United Kingdom This is an IT support group Full time

Job Description

This is an exciting opportunity to join our team as a Customer Experience Specialist - Kitchen and Bathroom. As a key member of our sales force, you will be responsible for delivering exceptional customer experiences and achieving sales targets.

Responsibilities:

  1. Design Consultations: Meet with customers in-store and at home to discuss their design needs and preferences
  2. Design Creation: Use your creativity and technical skills to create innovative designs that meet customer needs
  3. Sales and Follow-up: Present designs to customers, handle objections, and follow up with customers to ensure satisfaction
  4. Record Keeping: Maintain accurate records of customer interactions and sales performance

Benefits

  • A competitive salary of £45,000 - £65,000 per annum, depending on experience
  • Annual leave entitlement: up to 35 days, including Bank Holidays
  • Pension scheme: up to 10% employer contribution
  • Flexible working hours and a dynamic work environment

About the Company

We are a leading IT support group, dedicated to providing excellent customer service and support. Our team is passionate about delivering exceptional results and making a positive impact on our customers' lives.



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