Customer Journey Specialist
2 weeks ago
Zachary Daniels Recruitment is seeking a highly skilled Customer Journey Specialist to join our team. As a key member of our digital acceleration programme, you will play a crucial role in optimising customer journeys across key retail categories.
Your primary focus will be on driving improvements in digital experiences through analysis of customer insights, mapping end-to-end journeys, and establishing best practices within our cross-functional team.
This is an excellent opportunity to bring your expertise and passion for customer experience to a fast-paced retail environment. You can expect a salary of up to £54,000, based on your level of experience and qualifications.
Requirements:
- Proven experience in customer experience, specifically within digital journeys in a retail setting
- Innovative and collaborative mindset, with the ability to ideate and implement new ideas
- Comfortable working with complex data sets and analytics tools
What We Offer:
- A competitive salary of up to £54,000
- Ongoing training and development opportunities
- A dynamic and supportive work environment
-
Retail Digital Journey Expert
4 weeks ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeWe are looking for a Retail Digital Journey Expert to join our team at Zachary Daniels Recruitment. This role involves driving improvements in digital experiences by analysing customer insights, mapping end-to-end journeys, and establishing best practices.The successful candidate will have a strong understanding of customer expectations and challenges within...
-
Customer Experience Transformation Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeZachary Daniels Recruitment is seeking a Customer Experience Transformation Specialist to support our new Digital Accelerator programme. This exciting opportunity focuses on optimising customer journeys across key retail categories.The ideal candidate will drive improvements in digital experiences by analysing customer insights, mapping end-to-end journeys,...
-
Customer Experience Specialist
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.Key Responsibilities:Respond to customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Collaborate with other departments to ensure...
-
Digital Merchandising Specialist
3 weeks ago
Worcester, Worcestershire, United Kingdom Halfords Full timeWe are a leading specialist retailer dedicated to inspiring and supporting a lifetime of motoring and cycling. Our mission is to lead the market through customer-driven innovation and a distinct product range.Our Support Centre teams work closely with every other area of our business, putting them at the heart of the action and playing a key role in our...
-
Customer Experience Strategist
3 weeks ago
Worcester, Worcestershire, United Kingdom Zachary Daniels Recruitment Full timeJob OverviewWe are seeking a seasoned Customer Experience (CX) Consultant to lead a review and optimisation of a leading UK retail brand's customer journeys and interactions.
-
Customer Service Cleaning Specialist
2 weeks ago
Worcester, Worcestershire, United Kingdom ABM Full timeCustomer Service Cleaning Specialist Job DescriptionWe are seeking a highly motivated and detail-oriented Customer Service Cleaning Specialist to join our team at ABM. This 30 hour per week role involves providing exceptional cleaning services to client facilities, ensuring a positive experience for employees and visitors.Main ResponsibilitiesDeliver...
-
IT Specialist
18 hours ago
Worcester, Worcestershire, United Kingdom Hays Talent Solutions Full timeThe estimated salary for this role is £14.25 per hour PAYE or £18.13 per hour UMB.Company OverviewHays Talent Solutions supports companies on their journey to digital transformation, delivering full lifecycle maintenance services and on-site technical expertise covering a wide range of technologies.Job DescriptionThis IT specialist will work as part of the...
-
Operations Director
3 days ago
Worcester, Worcestershire, United Kingdom Think Specialist Recruitment Full timeCompany OverviewThink Specialist Recruitment is an established recruitment agency with offices based in the Worcester area, serving various clients and job seekers. We are currently seeking a customer-focused professional to fill the role of Head of Operations.
-
Customer Experience Specialist
3 days ago
Worcester, Worcestershire, United Kingdom This is an IT support group Full timeJob DescriptionThis is an exciting opportunity to join our team as a Customer Experience Specialist - Kitchen and Bathroom. As a key member of our sales force, you will be responsible for delivering exceptional customer experiences and achieving sales targets.Responsibilities:Design Consultations: Meet with customers in-store and at home to discuss their...
-
English Teacher
3 days ago
Worcester, Worcestershire, United Kingdom Academics Ltd Full timeCompany OverviewAcademics Ltd, a leading education recruitment specialist in Worcestershire, has established long-standing relationships with a wide range of schools. Our team is dedicated to providing exclusive teaching opportunities for English Teachers embarking on their career journey.
-
Customer Engagement Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeJob Overview:CV-Library's expansion necessitates the hiring of skilled Customer Engagement Specialists - Debt Recovery. The successful candidates will work within the contact centre team, interacting with customers who have outstanding debts.Key Accountabilities:Responding to customer inquiries and resolving debt recovery issues over the phoneNegotiating...
-
Financial Support Specialist
3 days ago
Worcester, Worcestershire, United Kingdom Getting In Limited Full timeFinance Assistant ApprenticeYou will be providing comprehensive support to the Management Accountant and Finance Manager to assist with maintaining client relations with existing customers, suppliers, and business associates.Weekly Credit Control of clients' accountsHandling incoming finance queries and using your own initiative to problem solveProcessing...
-
Motor Vehicle Sales Specialist
3 days ago
Worcester, Worcestershire, United Kingdom Command Recruitment Full timeSuccessful Sales Career in the Motor IndustryAre you looking for a challenging and rewarding sales career in the motor industry? Do you have a passion for cars and a desire to deliver exceptional customer experiences?We are currently seeking a talented sales professional to join our team as a Car Sales Executive. As a Car Sales Executive, you will be...
-
Ecommerce Team Lead
3 weeks ago
Worcester, Worcestershire, United Kingdom Halfords Full timeAbout usAt Halfords, our mission is to inspire and support a lifetime of motoring and cycling. As a specialist retailer, we lead the market through customer-driven innovation and a distinct product range.The teams at our Support Centre work with every other area of our business, putting them at the heart of the action and playing a key role in our success...
-
Customer Relationship Officer
4 weeks ago
Worcester, Worcestershire, United Kingdom Bromford Full timeAbout Our OrganisationBromford is an organisation recognised as a Great Place to Work, dedicated to providing safe, secure, and warm homes to over 100,000 people.The RoleWe are seeking an experienced Income Management Specialist to join our high-performing team in Worcestershire. As a key member of our income collection team, you will play a vital role in...
-
Key Stage 1 Specialist Teacher
2 weeks ago
Worcester, Worcestershire, United Kingdom Aspire People Full timeJob Description: Key Stage 1 Specialist TeacherWe are seeking an inspirational and dedicated teacher to join our team of educators. As a Key Stage 1 Specialist Teacher, you will be responsible for delivering high-quality education to children in this age group. Your expertise will be invaluable in shaping their learning journey and ensuring they reach their...
-
Store Planning Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom Halfords Full timeAbout UsAt Halfords, we strive to deliver exceptional customer experiences by leveraging strategic store planning. Our mission is to inspire and support a lifetime of motoring and cycling through innovative retail solutions. As a specialist retailer, we drive customer-driven innovation and a distinct product range.Our store planners play a pivotal role in...
-
Customer Service Specialist
3 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £20,000 - £25,000We are seeking a highly motivated and customer-focused Sales Assistant to join our retail team in Worcester, United Kingdom. As a Sales Assistant, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations.Key Responsibilities:Provide excellent customer service and assist customers with product...
-
Learning Support Specialist
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £18,000 - £24,000We are seeking a dedicated Learning Support Specialist to provide individualized support to students with special educational needs at beBee Professionals in Worcester. The successful candidate will work closely with teachers to support students and help them overcome learning barriers.Key Responsibilities:Collaborate with teachers to develop and implement...
-
Key Stage 1 Specialist
3 days ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeAbout the PositionWe are seeking a skilled and enthusiastic Key Stage 1 Specialist to join our team of dedicated professionals. This is an excellent opportunity to shape the educational journey of young children and inspire them to achieve their full potential.Key ResponsibilitiesDesign and deliver inspiring lessons that cater to the diverse needs of Key...