Customer Experience Ambassador

1 week ago


Worcester, Worcestershire, United Kingdom Tenpin Ltd Full time

We are seeking a Customer Service Assistant to deliver an outstanding experience for our customers. This role is perfect for individuals who thrive in fast-paced environments and are passionate about providing exceptional customer service.

About the Role

This role will involve a range of tasks, including:

  • Booking customers in at reception
  • Being a point of contact for customer questions
  • Hosting individuals and parties
  • Keeping the centre clean and tidy
  • Preparing and serving food and drinks

The ideal candidate will have strong communication skills, be confident and comfortable when dealing with customers, and possess a positive attitude. They will also need to be fully flexible around working patterns, including evenings and weekends.

What We Offer

We offer a competitive salary of £25,000 per annum, as well as a range of benefits, including:

  • Tenpin Treats - Retailer discounts, Smart Tech and Best Doctors
  • Free Bowling for family and friends
  • Free Food (when working 6 hours or more)
  • Enhanced Maternity, Paternity, Adoption leave
  • Medicash Health Care Cash Back Scheme
  • Employee Assistance Programme
  • Free counselling
  • Life assurance - 2 x annual salary
  • Long Service Awards
  • Recommend a Friend Scheme
  • On the Spot Rewards


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