Tenant Experience Coordinator

1 week ago


Worcester, Worcestershire, United Kingdom Parker Jones Group Ltd Full time

**Job Summary:** Resident Liaison Specialist

We are seeking a highly skilled Resident Liaison Specialist to join our team at the Parker Jones Group Ltd. As a key member of our staff, you will be responsible for providing exceptional customer service to our residents and ensuring that their needs are met.

**Responsibilities:

  1. Agree access arrangements with the resident and book appointments to enable work to their home.
  2. Ensure relevant communication packs are sent to the resident.
  3. Manage the customer/resident journey while following client and company engagement procedures.

**Requirements:

  • Bachelor's degree in a relevant field (e.g., business, social sciences).
  • Minimum 2 years of experience in community engagement or a related field.
  • Excellent communication and interpersonal skills.
  • Ability to work effectively in a team environment.

**Salary:** £35,000 - £40,000 per annum, depending on experience.



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