Customer Experience Manager
22 hours ago
**About Barchester Healthcare**
We are a leading care provider in the UK, dedicated to delivering high-quality services to our residents. As part of our sales team, you will play a crucial role in promoting our homes and driving occupancy.
**The Role**
This is an exciting opportunity to join our team as a Customer Relationship Manager, supporting our North division. You will be responsible for all sales activity for our homes, including representing Barchester in a friendly and professional manner.
**Key Responsibilities**
* Represent Barchester in a friendly and professional manner*
* Responsible for all sales activity for the homes*
* Engage with residents and relatives to understand their experience and requirements*
* Respond to sales enquiries*
* Actively generate leads and identify local marketing opportunities*
**Requirements**
To succeed in this role, you will need:
* A track record in sales and marketing, preferably in a care home setting.*
* Excellent communication skills.*
* Ability to present to individuals and groups.*
* Experience building relationships within a local community.*
* Full UK driving licence.*
**What We Offer**
As a valued member of our team, you can expect:
- Up to £42,500 per annum salary
- Generous car allowance of £6,500 per annum
- Competitive commission structure
- Unlimited access to our refer-a-friend scheme, earning up to £500 per referral
- Access to a wide range of retail and leisure discounts at big brands and supermarkets
- Free access to medical specialists, who are available for a second opinion if needed
- Confidential and free access to counselling and legal services
**Why Join Us?**
Barchester is a supportive and empowering employer, committed to developing the careers of our team members. If you're looking for a rewarding career with progression opportunities, we encourage you to apply.
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