Customer Experience Manager
2 days ago
We are recruiting a seasoned professional to serve as a Customer Services Inspection Manager at Approach Personnel in Worcester. This key role involves overseeing the Client Inspection works for the Customer Services team and ensuring the on-going quality of all Homes post completion.
The successful candidate will be responsible for collaborating with the Customer Services team to meet and carry out a fair analysis of defects reported by customers. They will also ensure that work is attended to within the time-scales agreed and in accordance with the service level agreements in place.
This role requires a high degree of technical expertise, particularly in relation to NHBC Technical Requirements/Guidelines. The ideal candidate will have previous experience in a similar role within the house building sector and possess excellent communication skills.
A competitive salary of around £50,000 to £60,000 per annum is available for the right candidate. If you are a dedicated professional looking to take your career to the next level, we invite you to apply for this challenging and rewarding position.
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Financial Operations Manager
2 days ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timeJob Title: Financial Operations ManagerThe Development Manager is seeking an experienced Financial Operations Manager to join our team. This role will be responsible for managing financial records, working with external accountants to prepare accounts payable and receivable, recording, checking and reporting financial data, and delivering high-quality...
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Customer Experience Specialist
2 months ago
Worcester, Worcestershire, United Kingdom beBee Professionals Full time £22,000 - £28,000beBee Professionals is seeking a Customer Experience Specialist to deliver exceptional customer service and support in the UK.Key Responsibilities:Respond to customer inquiries and resolve issues efficiently.Provide accurate product and service information.Process customer orders and manage account details.Collaborate with other departments to ensure...
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Accounting Manager
2 weeks ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timeRole Overview:We are looking for an experienced Accounting Manager to join our team at The Development Manager. This is an exciting opportunity to work in a dynamic environment and contribute to the success of our organization.The ideal candidate will have a strong background in accounting and finance, with experience working with external accountants and...
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Customer Experience Director
3 days ago
Worcester, Worcestershire, United Kingdom Travelodge Hotels Limited Full timeJob Title: Customer Experience Director">About Us: Travelodge Hotels Limited is a leading hospitality company with over 600 hotels across the UK, Spain and Ireland.">Salary: £27,000 per annum, with an annual bonus up to 13% by achieving KPI targets.">Job Description:">We are seeking a highly skilled and experienced Customer Experience Director to join our...
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Customer Experience Director
5 days ago
Worcester, Worcestershire, United Kingdom Costa Coffee Full timeCosta Coffee seeks a Customer Experience Director to drive excellence in our Retail Operations team in Worcester City Centre.Job Description:This key leadership position demands a proven track record in customer-focused leadership, combined with exceptional communication and analytical skills. As a Customer Experience Director, your primary goal will be to...
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Business Financial Specialist
2 days ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timePosition DescriptionThe Development Manager is looking for a seasoned Business Financial Specialist to join our team.This role involves managing financial operations, working closely with external accountants, and delivering top-notch customer service.Key Responsibilities:Oversee the maintenance of accurate financial records in Xero.Collaborate with external...
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Strategic Financial Leadership Position
4 weeks ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timeRole OverviewThe Development Manager is seeking a highly skilled Financial Operations Manager to join their team as a key member of the finance department. This role involves maintaining accurate financial records, collaborating with external accountants to prepare accounts payable and receivable, and delivering exceptional internal and external customer...
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Customer Experience Associate
3 days ago
Worcester, Worcestershire, United Kingdom NEXT Full timeWe are looking for a highly motivated and adaptable Customer Experience Associate to join our team at NEXT. This role offers a competitive salary of £9.50 per hour, along with flexible working options and opportunities for development from day one.About the Job:As a Customer Experience Associate, you will be responsible for delivering exceptional customer...
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Customer Experience Strategist
3 weeks ago
Worcester, Worcestershire, United Kingdom Zachary Daniels Recruitment Full timeJob OverviewWe are seeking a seasoned Customer Experience (CX) Consultant to lead a review and optimisation of a leading UK retail brand's customer journeys and interactions.
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Customer Experience Ambassador
3 weeks ago
Worcester, Worcestershire, United Kingdom Tenpin Ltd Full timeWe are seeking a Customer Service Assistant to deliver an outstanding experience for our customers. This role is perfect for individuals who thrive in fast-paced environments and are passionate about providing exceptional customer service.About the RoleThis role will involve a range of tasks, including:Booking customers in at receptionBeing a point of...
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Financial Operations Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timeJob DescriptionThis role is responsible for maintaining financial records, working with external accountants to prepare accounts payable and receivable, recording, checking and reporting financial data.Key Responsibilities:Monitor and respond to emails in the Finance Inbox.Analyse and reconcile Apprenticeship and Skills programme finance data and...
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Financial Executive
2 weeks ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timeJob Description:The Development Manager is seeking a highly skilled Financial Executive to join our team. As a key member of the organization, you will be responsible for maintaining financial records, working closely with external accountants to prepare accounts payable and receivable, recording, checking, and reporting financial data.Monitor and respond to...
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Customer Experience Champion
4 weeks ago
Worcester, Worcestershire, United Kingdom whitbread Full timeJob SummaryPursue a rewarding career as a Front of House Team Member with Whitbread. This exciting opportunity involves working in a fast-paced environment, providing exceptional customer service, and contributing to the success of our Orchard Beefeater restaurant.Duties and ResponsibilitiesWelcome guests into our restaurant and ensure their dining...
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Customer Experience Transformation Specialist
4 weeks ago
Worcester, Worcestershire, United Kingdom CV-Library Full timeZachary Daniels Recruitment is seeking a Customer Experience Transformation Specialist to support our new Digital Accelerator programme. This exciting opportunity focuses on optimising customer journeys across key retail categories.The ideal candidate will drive improvements in digital experiences by analysing customer insights, mapping end-to-end journeys,...
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Investigator of Customer Experience Issues
1 month ago
Worcester, Worcestershire, United Kingdom Sanctuary Group Full timeSanctuary Group, a leading provider of housing, care and commercial services, seeks an Investigator of Customer Experience Issues to join its Complaints team.This role is responsible for investigating the root cause of customer complaints and identifying areas to improve customer satisfaction. The Investigator will work closely with key stakeholders to drive...
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Business Operations Specialist
2 weeks ago
Worcester, Worcestershire, United Kingdom The Development Manager Full timeCompany Overview:The Development Manager is a leading organization in the apprenticeship and adult learning sector, providing innovative solutions to support individuals and businesses. Our mission is to deliver high-quality services that make a positive impact on people's lives.Job Description:We are seeking a skilled Business Operations Specialist to join...
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Client Experience Manager
4 weeks ago
Worcester, Worcestershire, United Kingdom Parker Jones Group Ltd Full timeAbout Parker Jones Group LtdParker Jones Group Ltd is a leading organization in the industry, committed to delivering exceptional services to our clients. We are seeking an experienced Client Experience Manager to join our team.Job SummaryThe Client Experience Manager will be responsible for managing customer relationships and ensuring high levels of...
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Customer Experience Specialist
5 days ago
Worcester, Worcestershire, United Kingdom This is an IT support group Full timeJob DescriptionThis is an exciting opportunity to join our team as a Customer Experience Specialist - Kitchen and Bathroom. As a key member of our sales force, you will be responsible for delivering exceptional customer experiences and achieving sales targets.Responsibilities:Design Consultations: Meet with customers in-store and at home to discuss their...
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Audi Service Advisor
4 weeks ago
Worcester, Worcestershire, United Kingdom Audi Worcester Full timeJob IntroductionWe are looking for a highly skilled Service Advisor to join our Audi Dealership in Worcester. The role will involve working Monday to Friday, 08:00 to 18:00, with Saturday working on a rota basis.As a competitive offer, you will receive a basic salary of up to £27,000, with an OTE of £34,000, plus a car and benefits package.Key...
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Customer Service Manager
5 days ago
Worcester, Worcestershire, United Kingdom Austin Fraser Full timeWe are looking for a Customer Service Manager to join our Operations Team in Worcester.This exciting opportunity offers a competitive salary of £60,000 - £80,000 per annum and the chance to work with a leading company in the Healthcare sector.The ideal candidate will have 5 years experience managing an operations team and excellent stakeholder management...