Customer Service Manager
20 hours ago
We are looking for a Customer Service Manager to join our Operations Team in Worcester.
This exciting opportunity offers a competitive salary of £60,000 - £80,000 per annum and the chance to work with a leading company in the Healthcare sector.
The ideal candidate will have 5 years experience managing an operations team and excellent stakeholder management skills.
Key Responsibilities:- Ensure that all relevant customer SLAs and KPIs are met and exceeded
- Manage and mentor operations team to ensure high performance and collaboration
- Utilise technology and stay on top of industry trends
**Requirements:**
- 5 years experience managing an operations team
- Excellent stakeholder management skills
- Highly analytical
- Experience in service improvements and business changes
**What You'll Get:**
- Competitive salary of £60,000 - £80,000 per annum
- Opportunity to work with a leading company in the Worcester area
- Chance to develop your career as a senior leader
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