Customer Service Manager

20 hours ago


Worcester, Worcestershire, United Kingdom Austin Fraser Full time

We are looking for a Customer Service Manager to join our Operations Team in Worcester.

This exciting opportunity offers a competitive salary of £60,000 - £80,000 per annum and the chance to work with a leading company in the Healthcare sector.

The ideal candidate will have 5 years experience managing an operations team and excellent stakeholder management skills.

Key Responsibilities:
  • Ensure that all relevant customer SLAs and KPIs are met and exceeded
  • Manage and mentor operations team to ensure high performance and collaboration
  • Utilise technology and stay on top of industry trends

**Requirements:**

  • 5 years experience managing an operations team
  • Excellent stakeholder management skills
  • Highly analytical
  • Experience in service improvements and business changes

**What You'll Get:**

  • Competitive salary of £60,000 - £80,000 per annum
  • Opportunity to work with a leading company in the Worcester area
  • Chance to develop your career as a senior leader


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