Customer Service Representative
1 month ago
We are seeking a highly skilled and customer-focused Sales and Service Advisor to join our team in Worcester, United Kingdom. As a key member of our retail team, you will play a vital role in delivering exceptional customer service and supporting the store's day-to-day operations.
Key Responsibilities:
- Provide exceptional customer service and assist customers with product selection.
- Operate the cash register and handle transactions efficiently.
- Maintain the store's visual presentation and stock levels to ensure a positive shopping experience.
- Assist with stock replenishment and inventory checks to ensure accurate stock levels.
- Ensure a clean and tidy store environment that meets company standards.
- Meet or exceed sales targets set by the store management.
Requirements:
- Previous experience in retail or customer service is highly desirable.
- Excellent communication and interpersonal skills to build strong relationships with customers and colleagues.
- Ability to work in a fast-paced environment with a high level of energy and enthusiasm.
- Friendly, approachable, and customer-oriented attitude to provide exceptional customer service.
- Flexibility to work weekends, evenings, and holidays as required.
- Basic IT skills for till and stock management systems.
Benefits:
- Competitive hourly wage and sales incentives to recognize and reward outstanding performance.
- Employee discounts on store products to enhance your shopping experience.
- Training and development opportunities to grow within the company and develop your skills.
- Friendly and supportive team environment that encourages collaboration and teamwork.
- Flexible working hours to accommodate your lifestyle and needs.
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