Customer Retention and Sales Specialist
5 days ago
We are seeking a skilled Customer Retention and Sales Specialist to join our team at KONE PLC. This individual will be responsible for driving execution of individual sales plans, ensuring successful conversions with existing and new maintenance customers, and gathering information about market and competitors while interacting with customers.
The ideal candidate will have account management experience, good negotiation and problem-solving skills, and a competitive salary package including a base salary of approximately £50,000 per annum, plus quarterly commission and benefits such as pension scheme, private medical insurance, and 25 days holiday.
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Customer Retention Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom Kone México Full timeAbout Us:Kone MéxicoWe are a leading company in the lift industry, committed to delivering exceptional service and quality products to our customers. Our team is dedicated to providing innovative solutions and excellent customer service.About the Role:This is an exciting opportunity for a skilled professional to join our team as a Portfolio Retention...
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Customer Retention Specialist
1 month ago
Basingstoke, Hampshire, United Kingdom Kone México Full timeJob OverviewKONE México seeks a highly skilled Customer Retention Specialist to join our team. This role plays a crucial part in ensuring the success of our core 1 and core 2 maintenance customers.
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Customer Retention Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAbout the PositionThis role offers an exciting opportunity to join our team as a Customer Retention Manager. You will be responsible for developing and implementing strategies to retain existing customers and expand our customer base.Key ResponsibilitiesDevelop and execute customer retention strategies to drive revenue growth.Build and maintain strong...
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Customer Retention Associate
1 week ago
Basingstoke, Hampshire, United Kingdom KONE PLC Careers Full timeCustomer Retention AssociateKONE PLC Careers seeks a Customer Retention Associate to join their team. The estimated salary for this position is $65,000 - $85,000 per annum.About the Role:The Customer Retention Associate will play a crucial role in ensuring successful conversions with existing and new maintenance customers. This involves driving execution of...
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Portfolio Retention Specialist
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeJob SummaryWe are seeking an experienced Portfolio Retention Specialist to join our team in the UK. As a key member of our sales team, you will be responsible for retaining and growing our existing customer base, with a focus on core 1 and 2 maintenance customers.
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Customer Retention Lead
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeJob OverviewWe are seeking a highly skilled Portfolio Retention Specialist to join our team at KONE. This individual will play a critical role in maintaining and growing our customer base through effective communication, negotiation, and problem-solving skills.The successful candidate will have excellent customer service skills, a proven ability to work...
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Retention Sales Consultant
1 month ago
Basingstoke, Hampshire, United Kingdom Reassured Full timeAs a Retention Sales Consultant at Reassured, you will play a crucial role in ensuring the success of our business. Your primary responsibility will be to contact customers by telephone on receipt of notification of lapsed or cancelled policies and persuade them to renew their policies.To succeed in this role, you will need to have excellent communication...
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Portfolio Retention Support Specialist
1 week ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timePortfolio Retention Specialist Job DescriptionThe Portfolio Retention Specialist plays a critical role in ensuring the success of our core 1 and core 2 maintenance customers. This includes handling customer inquiries via phone, supporting contract renegotiations, and collaborating with maintenance and operational teams.Key Responsibilities:Taking care of...
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Customer Retention Strategist
2 weeks ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAbout the RoleThe Customer Retention Strategist position is located in KONE branch/region or central offices. The primary objective of this role is to provide exceptional customer service by handling core 1 and core 2 maintenance customers via phone calls, while supporting Supervisor maintenance contract renegotiations to ensure timely responses to their...
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Portfolio Retention Expert
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeJob DescriptionKONE PLC is seeking a highly skilled Portfolio Retention Specialist to join our team. As a Portfolio Retention Specialist, you will be responsible for taking care of core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations ensuring that we respond to their requirements and support them...
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Retention and Support Expert
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeKey ResponsibilitiesThe successful Portfolio Retention Specialist will be responsible for:Maintaining and growing existing customer relationships through proactive communication and issue resolution.Negotiating and renegotiating maintenance contracts to ensure customer satisfaction and retention.Collaborating with internal teams to identify opportunities for...
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Account Retention Specialist
2 weeks ago
Basingstoke, Hampshire, United Kingdom Tangent International Full timeAbout the RoleWe are looking for a skilled Account Retention Specialist to join our team at Tangent International in Reading, UK. The estimated salary for this role is £50,000 - £60,000 per annum.Key Responsibilities:Deal with incoming customer inquiries and escalate complex issues.Proactively engage with customers to identify and address potential risks...
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Portfolio Retention Manager
1 week ago
Basingstoke, Hampshire, United Kingdom Kone México Full timePortfolio Retention SpecialistIn KONE México, we are seeking a skilled Portfolio Retention Specialist to join our team. This role is responsible for managing core 1 and core 2 maintenance customers by phone and supporting Supervisor maintenance contract renegotiations.About the Role:The ideal candidate will have account management experience, proficient in...
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Customer Loyalty Specialist
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeIn this challenging and rewarding role as a Portfolio Retention Specialist at KONE PLC, you will be responsible for ensuring the successful conversion of existing and new maintenance customers. You will drive the execution of your individual sales plan and perform general sales administration responsibilities for all core 1 and 2 customers. Your duties will...
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Portfolio Retention Specialist KONE
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeJob Overview:The Portfolio Retention Specialist plays a critical role in maintaining customer relationships and driving revenue growth for KONE. As a key member of our team, you will be responsible for identifying opportunities to upsell and cross-sell our services, while also resolving customer complaints and concerns.Main Responsibilities:Identifying...
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Retention Expert
1 week ago
Basingstoke, Hampshire, United Kingdom Tangent International Full timeRetention ExpertTangent International is looking for a skilled Retention Expert to join their team on a 12-month extendable contract based in Reading, UK.About the Role:Responsibilities include engaging in value-added customer conversations, proactively managing the renewals pipeline, and identifying potential risks.The ideal candidate will have a general...
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Customer Relationship Manager
2 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAbout the RoleThe Portfolio Retention Specialist plays a pivotal role in ensuring the success of our maintenance customers. Reporting to the KONE branch/region or central offices, this individual will be responsible for handling core 1 and core 2 maintenance customers through phone support and collaborating with Supervisors to renegotiate maintenance...
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Portfolio Retention Expert
4 weeks ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAre you passionate about delivering exceptional customer care? Do you thrive in a dynamic environment where no two days are the same?About the RoleWe are seeking a highly motivated Portfolio Retention Specialist to join our team at KONE PLC. As a key member of our organization, you will be responsible for ensuring the satisfaction of our core 1 and core 2...
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Customer Success Specialist
1 month ago
Basingstoke, UK, Hampshire, United Kingdom Tangent International Full timeTangent International are urgently looking for a Customer Success Specialist to work a 12 month extendable contract based in Reading, UK Essential job functions:● Deal with incoming customer inquiries related to contractual, product and other matters as well as escalations.●Initiate outbound interaction with the customers to address existing outstanding...
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Customer Service Representative
5 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeJob DescriptionThe Portfolio Retention Specialist role exists in KONE offices. The purpose of this position is to ensure the core maintenance customers are taken care of by phone and support renegotiations of maintenance contracts, guaranteeing a proactive response to customer requirements.The Portfolio Retention Specialist supports maintenance and...