Customer Service Representative

5 days ago


Basingstoke, Hampshire, United Kingdom KONE PLC Full time
Job Description

The Portfolio Retention Specialist role exists in KONE offices. The purpose of this position is to ensure the core maintenance customers are taken care of by phone and support renegotiations of maintenance contracts, guaranteeing a proactive response to customer requirements.

The Portfolio Retention Specialist supports maintenance and Operational teams, focusing on key account management, to maintain and grow customer relationships, ensuring their satisfaction with our services.



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