Current jobs related to Customer Service Representative - Basingstoke, Hampshire - Royal Mail Group


  • Basingstoke, Hampshire, United Kingdom Tesco Partners Full time

    About the RoleAt Tesco Partners, we are seeking a skilled and dedicated Customer Service Representative to join our team. As a Sales Colleague, you will be responsible for providing exceptional customer service, working in a fast-paced retail environment.


  • Basingstoke, Hampshire, United Kingdom CV-Library Full time

    Seeking a skilled Customer Service Representative to provide exceptional support to new and existing customers. This role involves acting as the main point of contact, handling queries, and resolving issues in a timely and professional manner.Key responsibilities include:Managing customer accounts and providing accurate informationProcessing orders, handling...


  • Basingstoke, Hampshire, United Kingdom CV-Library Full time

    Job Description:We are seeking a highly skilled Customer Service Representative to join our team in the UK. The ideal candidate will have excellent communication skills and experience working with customers, suppliers, and colleagues.This role involves providing assistance to customers, handling queries, and resolving issues in a timely and professional...


  • Basingstoke, Hampshire, United Kingdom Griffin Fire Full time

    We are seeking a skilled Customer Service Representative to join our central contact centre in Basingstoke. As a key member of our team, you will play a vital role in providing exceptional service to our customers by telephone or email. Your main responsibility will be to support our Savings customers with their queries and ensure that their needs are met...


  • Basingstoke, Hampshire, United Kingdom Triumph Consultants Ltd Full time

    Job Title: Frontline Customer Service Representative">Estimated Salary: £18,000 - £22,000 per annum">This role offers a unique opportunity to provide exceptional customer service in a fast-paced environment. As a Frontline Customer Service Representative, you will be responsible for ensuring that all visitors and callers receive a high level of service,...


  • Basingstoke, Hampshire, United Kingdom beBee Professionals Full time £20,000 - £25,000

    As a Retail Customer Service Representative, you will play a key role in delivering exceptional customer service and supporting the store's day-to-day operations in Basingstoke, United Kingdom.Key Responsibilities:Provide excellent customer service and product knowledge.Operate the cash register and handle transactions efficiently.Maintain a clean and tidy...


  • Basingstoke, Hampshire, United Kingdom beBee Professionals Full time £22,000 - £28,000

    Customer Service AdvisorWe are seeking a skilled and customer-focused Customer Service Advisor to provide exceptional service and support to our clients in Basingstoke, UK.Key Responsibilities:Manage incoming customer inquiries via phone, email, and chat, providing accurate and timely responses.Resolve customer issues efficiently, escalating when necessary...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    About the Role:We are seeking an experienced Customer Care Representative to join our team at KONE. As a key member of our customer success team, you will be responsible for delivering exceptional customer experiences through effective communication, problem-solving, and relationship-building.


  • Basingstoke, Hampshire, United Kingdom beBee Professionals Full time £25,000 - £35,000

    Job SummaryWe are seeking a highly motivated and enthusiastic Team Member to join our dynamic team at beBee Professionals in Basingstoke. As a key member of our operational team, you will play a vital role in delivering exceptional customer service and contributing to our business success.Key ResponsibilitiesProvide outstanding customer service and support...


  • Basingstoke, Hampshire, United Kingdom KONE PLC Full time

    Job DescriptionThe Portfolio Retention Specialist role exists in KONE offices. The purpose of this position is to ensure the core maintenance customers are taken care of by phone and support renegotiations of maintenance contracts, guaranteeing a proactive response to customer requirements.The Portfolio Retention Specialist supports maintenance and...


  • Basingstoke, Hampshire, United Kingdom JOHNSONS THE CLEANERS Full time

    This role is an excellent opportunity to join our team at JOHNSONS THE CLEANERS as a Retail Experience Assistant. We are seeking a motivated individual to cover between various branches in the surrounding areas, ensuring seamless customer service across our locations.Key responsibilities include:Providing exceptional customer service and support to our...


  • Basingstoke, Hampshire, United Kingdom Tesco Partners Full time

    Career Development OpportunitiesTesco Partners is committed to supporting the development of our colleagues, with a range of training and development opportunities available to help you progress your career. As a Sales Colleague, you will have the opportunity to develop your skills and knowledge, taking on new challenges and responsibilities as you grow and...


  • Basingstoke, Hampshire, United Kingdom The Co-operative Group Full time

    About The Co-operative GroupWe are a consumer-owned business with a long history of promoting co-operation and social responsibility. Our values are at the heart of everything we do, and we strive to make a positive impact on our communities.Job SummaryWe are seeking a highly motivated and experienced Customer Service Team Leader to join our team in...


  • Basingstoke, Hampshire, United Kingdom Hays Business Support Full time

    Job OverviewYou will be joining an esteemed organisation that leads their industry sector and has a reputation for delivering exceptional customer support.The successful applicant will have the opportunity to work with a large complex business, providing B2B key client customer support, and utilising their excellent attention to detail to ensure seamless...


  • Basingstoke, Hampshire, United Kingdom Metro Bank Plc Full time

    Metro Bank Plc is committed to creating a workplace where everyone feels valued, respected, and included. As a Financial Services Representative, you will play a key role in delivering exceptional service and building strong relationships with our customers.We believe in the importance of community banking, working closely with local businesses and...


  • Basingstoke, Hampshire, United Kingdom Britannia Hotels Full time

    Britannia Hotels is seeking an experienced Front Desk Administrator to join our team in a part-time capacity. As a key member of the reception team, you will be responsible for delivering exceptional customer service, managing guest arrivals and departures, and promoting hotel facilities.The ideal candidate will have excellent communication skills, be...


  • Basingstoke, Hampshire, United Kingdom Metro Bank Plc Full time

    We are proud to have won the “Most Loved Workplace” award at Metro Bank Plc. Our culture is built on valuing and respecting our colleagues, making everyone feel included and empowered.As a Financial Services Representative, you will interact with customers, showcasing in-depth knowledge of our products and services, delivering exceptional customer...


  • Basingstoke, Hampshire, United Kingdom Austin Fraser Full time

    We are looking for a dedicated and enthusiastic Receptionist to support our business operations. The successful candidate will have a positive attitude, a keen eye for detail, and a strong commitment to providing excellent customer service.Responsibilities:Ensure the smooth operation of the front-desk, including managing visitor sign-in and badge...


  • Basingstoke, Hampshire, United Kingdom Subway Full time

    About SubwayAt Subway, we are passionate about serving fresh and healthy food to our customers. Our team members play a crucial role in delivering this promise.Job OverviewWe are looking for a talented Customer Service Expert to join our team as a Sandwich Artist. In this role, you will be responsible for preparing sandwiches, interacting with customers, and...


  • Basingstoke, Hampshire, United Kingdom Anglian Home Improvements Full time

    Home Improvement Sales Representative Job DescriptionWe are seeking a motivated Home Improvement Sales Representative to join our team as a self-employed representative. This role offers a unique opportunity for sales professionals to work independently, with uncapped earning potential and a comprehensive support package.As a Home Improvement Sales...

Customer Service Representative

1 month ago


Basingstoke, Hampshire, United Kingdom Royal Mail Group Full time

We are seeking a highly motivated Customer Service Representative to join our team at Royal Mail Group. As a key member of our delivery team, you will be responsible for delivering excellent customer service and ensuring timely deliveries to our customers.

">

About the Role:

">

This is a permanent role working 30 hours per week, 5 days across Monday - Sunday. You will work between 09:00 and 15:30 and may be eligible for a welcome bonus of up to £1,500 *

">

Responsibilities:

">
  1. Deliver packages and mail to customers in a timely and efficient manner
  2. Provide excellent customer service and respond to customer inquiries
  3. Work independently and as part of a team to achieve delivery targets
">

Requirements:

">
  • Upbeat, independent and self-motivated individual
  • Organised, punctual and ready to deliver great customer service
  • Full UK manual driving licence with no more than 6 penalty points
">

What We Offer:

">

A competitive monthly salary equivalent to an hourly rate of £12.54p/hr. Overtime is paid at 1.25 x the normal hourly rate. Plus, we offer 22.5 days holiday, rising with length of service (pro-rata), full uniform provided, company pension scheme, and lots of opportunities to develop a career.