Customer Retention Associate

15 hours ago


Basingstoke, Hampshire, United Kingdom KONE PLC Careers Full time
Customer Retention Associate

KONE PLC Careers seeks a Customer Retention Associate to join their team. The estimated salary for this position is $65,000 - $85,000 per annum.

About the Role:
The Customer Retention Associate will play a crucial role in ensuring successful conversions with existing and new maintenance customers. This involves driving execution of individual sales plans, handling customer contract queries, and completing renegotiation tender documents. The successful candidate will also support maintenance and Operational teams by creating tender documentation.

Main Responsibilities:
  • Ensuring successful conversions with existing and new maintenance customers.
  • Driving execution of individual sales plans.
  • Handling customer contract queries.
  • Completing renegotiation tender documents.
  • Supporting maintenance and Operational teams by creating tender documentation.

Requirements:
The ideal candidate should have excellent communication skills and be able to work independently. They should also be proficient in using various software systems and have a strong understanding of sales principles.

KONE PLC Careers offers a dynamic and supportive work environment. We are committed to providing our employees with opportunities for growth and development.

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