Customer Experience Associate

3 days ago


Basingstoke, Hampshire, United Kingdom Pure Human Resources Ltd Full time £30,000 - £32,000
About the Role:

This permanent, full-time position offers a challenging and rewarding career in Hampshire.

A competitive salary of £35,000 per annum is available for this exciting opportunity.

You will work closely with various teams to deliver administrative and customer service support.

  • Handling customer inquiries and resolving issues efficiently
  • Checking account details and preventing unnecessary charges
  • Ensuring seamless service retention and cessation processes
  • Maintaining open communication with colleagues and management

Prior experience in customer-facing roles would be beneficial.

We require a highly organized individual with proficiency in Microsoft Packages.

Our Benefits Package:

A comprehensive rewards package awaits the successful candidate:

  • Daily meals at our on-site canteen
  • Generous annual leave entitlements
  • An Employee Assistance Programme for personal wellbeing
  • Secure on-site parking facilities
About Our Partner Company:

Pure Human Resources Limited partners with SCG - Southern Communications Group to provide HR and recruitment support services.



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