Customer Retention Strategist

4 days ago


Basingstoke, Hampshire, United Kingdom KONE PLC Full time
About the Role

The Customer Retention Strategist position is located in KONE branch/region or central offices. The primary objective of this role is to provide exceptional customer service by handling core 1 and core 2 maintenance customers via phone calls, while supporting Supervisor maintenance contract renegotiations to ensure timely responses to their needs and proactive support.



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