Customer Retention Strategist
4 days ago
The Customer Retention Strategist position is located in KONE branch/region or central offices. The primary objective of this role is to provide exceptional customer service by handling core 1 and core 2 maintenance customers via phone calls, while supporting Supervisor maintenance contract renegotiations to ensure timely responses to their needs and proactive support.
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Customer Retention Manager
3 weeks ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAbout the PositionThis role offers an exciting opportunity to join our team as a Customer Retention Manager. You will be responsible for developing and implementing strategies to retain existing customers and expand our customer base.Key ResponsibilitiesDevelop and execute customer retention strategies to drive revenue growth.Build and maintain strong...
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Customer Retention Associate
15 hours ago
Basingstoke, Hampshire, United Kingdom KONE PLC Careers Full timeCustomer Retention AssociateKONE PLC Careers seeks a Customer Retention Associate to join their team. The estimated salary for this position is $65,000 - $85,000 per annum.About the Role:The Customer Retention Associate will play a crucial role in ensuring successful conversions with existing and new maintenance customers. This involves driving execution of...
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Customer Retention Specialist
17 hours ago
Basingstoke, Hampshire, United Kingdom Kone México Full timeAbout Us:Kone MéxicoWe are a leading company in the lift industry, committed to delivering exceptional service and quality products to our customers. Our team is dedicated to providing innovative solutions and excellent customer service.About the Role:This is an exciting opportunity for a skilled professional to join our team as a Portfolio Retention...
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Customer Retention Specialist
4 weeks ago
Basingstoke, Hampshire, United Kingdom Kone México Full timeJob OverviewKONE México seeks a highly skilled Customer Retention Specialist to join our team. This role plays a crucial part in ensuring the success of our core 1 and core 2 maintenance customers.
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Retention Expert
20 hours ago
Basingstoke, Hampshire, United Kingdom Tangent International Full timeRetention ExpertTangent International is looking for a skilled Retention Expert to join their team on a 12-month extendable contract based in Reading, UK.About the Role:Responsibilities include engaging in value-added customer conversations, proactively managing the renewals pipeline, and identifying potential risks.The ideal candidate will have a general...
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Portfolio Retention Support Specialist
23 hours ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timePortfolio Retention Specialist Job DescriptionThe Portfolio Retention Specialist plays a critical role in ensuring the success of our core 1 and core 2 maintenance customers. This includes handling customer inquiries via phone, supporting contract renegotiations, and collaborating with maintenance and operational teams.Key Responsibilities:Taking care of...
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Account Retention Specialist
3 days ago
Basingstoke, Hampshire, United Kingdom Tangent International Full timeAbout the RoleWe are looking for a skilled Account Retention Specialist to join our team at Tangent International in Reading, UK. The estimated salary for this role is £50,000 - £60,000 per annum.Key Responsibilities:Deal with incoming customer inquiries and escalate complex issues.Proactively engage with customers to identify and address potential risks...
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Portfolio Retention Business Manager
4 days ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAbout the RoleThe Portfolio Retention Business Manager position is a key role within KONE's organization, based in one of our branch or central offices.This position focuses on supporting core 1 and core 2 maintenance customers, providing expert phone support and collaborating with Supervisors to ensure timely responses to customer requirements and proactive...
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Retention Sales Consultant
4 weeks ago
Basingstoke, Hampshire, United Kingdom Reassured Full timeAs a Retention Sales Consultant at Reassured, you will play a crucial role in ensuring the success of our business. Your primary responsibility will be to contact customers by telephone on receipt of notification of lapsed or cancelled policies and persuade them to renew their policies.To succeed in this role, you will need to have excellent communication...
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Portfolio Retention Expert
3 weeks ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timeAre you passionate about delivering exceptional customer care? Do you thrive in a dynamic environment where no two days are the same?About the RoleWe are seeking a highly motivated Portfolio Retention Specialist to join our team at KONE PLC. As a key member of our organization, you will be responsible for ensuring the satisfaction of our core 1 and core 2...
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Digital Experience Strategist
4 weeks ago
Basingstoke, Hampshire, United Kingdom PE Global Full timeOmnichannel Strategist RolePE Global is seeking an experienced Omnichannel Strategist to drive exceptional customer experiences for a leading multinational Pharma client based in Basingstoke.The successful candidate will lead the orchestration of omnichannel initiatives in a dedicated therapy area or geography, working closely with cross-functional teams to...
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Omnichannel Strategist
2 months ago
Basingstoke, UK, Hampshire, United Kingdom PE Global Full timePE Global are currently recruiting for a Omnichannel Strategist for a contract role with a leading multinational Pharma client, based in Basingstoke.The role of the Omnichannel Strategist is critical to the evolution of our marketing and customer engagement capabilities to drive exceptional customer experiences with brands in our key therapy areas. Our OCE...
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Commercial Breakdown Retention Expert
4 days ago
Basingstoke, Hampshire, United Kingdom Automobile Association Full timeWe are seeking an experienced Commercial Breakdown Retention Expert to join our team. In this role, you will be responsible for delivering insightful analysis that drives informed decision-making and enhances customer outcomes.Responsibilities:Produce regular and ad-hoc analysis to understand retention performance versus forecast, working alongside a second...
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Account Growth Strategist
8 hours ago
Basingstoke, Hampshire, United Kingdom SYNNEX Corporation Full timeAbout the PositionAs an Account Growth Strategist at SyNNEX Corporation, you will play a critical role in identifying and capitalizing on new business opportunities. You will be responsible for developing strategic plans to expand existing customer relationships and drive revenue growth.Key Responsibilities- Identify and pursue new business opportunities...
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Basingstoke, Hampshire, United Kingdom CK Group Full timeJob SummaryWe are seeking a highly skilled Multichannel Marketing Strategist to join our team at CK Group in Basingstoke, UK. As an Omnichannel Strategist, you will play a critical role in driving exceptional customer experiences with brands in our key therapy areas.About the RoleThe successful candidate will be responsible for developing and implementing...
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Senior Pricing Strategist, Insurance Products
4 weeks ago
Basingstoke, Hampshire, United Kingdom The AA Full timeWe are seeking a highly skilled Senior Pricing Strategist to join our team in Basingstoke. In this exciting role, you will develop and implement pricing strategies for AA Motor and Home Insurance products.Job Summary:The ideal candidate will have experience in conducting comprehensive pricing analysis, optimising profitability, and ensuring market...
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Marketing Campaign Strategist
3 weeks ago
Basingstoke, Hampshire, United Kingdom TD SYNNEX Full timeAbout the RoleWe are seeking a highly skilled Marketing Campaign Strategist to join our team at TD SYNNEX. As a key player in our marketing department, you will be responsible for developing and executing strategic multi-channel campaigns that drive business growth and market share.The ideal candidate will have a proven track record in driving successful...
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Customer Success Manager
4 weeks ago
Basingstoke, Hampshire, United Kingdom Lavazza Professional UK Full timeJob DescriptionLavazza Professional UK is seeking a Customer Success Manager to join our Local North Sales team. As a key member of our team, you will be responsible for driving customer growth and retention through effective account management and business development strategies.Key responsibilities include:Analysing customer buying patterns and menu...
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Customer Care Maintenance Manager
17 hours ago
Basingstoke, Hampshire, United Kingdom KONE PLC Full timePortfolio Retention Specialist Career OpportunitiesKONE PLC is seeking a skilled Portfolio Retention Specialist to join our team. As a Portfolio Retention Specialist, you will play a critical role in ensuring the success of our core 1 and core 2 maintenance customers.Responsibilities:Take ownership of customer inquiries and resolve issues promptlySupport...
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Digital Experience Strategist
4 weeks ago
Basingstoke, Hampshire, United Kingdom CK Group Full timeCompany OverviewOur client, a leading pharmaceutical company, is at the forefront of finding answers to some of the world's most urgent medical needs.SalaryThis contract-based role offers an hourly rate between £29.00 and £39.00, making it an attractive opportunity for those seeking a lucrative career in digital strategy.Job DescriptionAs an Omnichannel...