Portfolio Retention Specialist KONE
1 week ago
Job Overview:
The Portfolio Retention Specialist plays a critical role in maintaining customer relationships and driving revenue growth for KONE. As a key member of our team, you will be responsible for identifying opportunities to upsell and cross-sell our services, while also resolving customer complaints and concerns.
Main Responsibilities:
- Identifying opportunities to upsell and cross-sell KONE services.
- Resolving customer complaints and concerns.
- Developing and maintaining strong relationships with customers.
Requirements:
- Bachelor's degree in Business Administration or related field.
- Minimum 2 years of experience in customer-facing role.
- Excellent communication and interpersonal skills.
Compensation and Benefits:
We offer a competitive salary of approximately $65,000 - $85,000 per year, depending on location and experience. Additional benefits include medical, dental, and vision insurance, as well as 401(k) matching.
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