Portfolio Retention Specialist KONE

1 week ago


Basingstoke, Hampshire, United Kingdom KONE PLC Full time

Job Overview:

The Portfolio Retention Specialist plays a critical role in maintaining customer relationships and driving revenue growth for KONE. As a key member of our team, you will be responsible for identifying opportunities to upsell and cross-sell our services, while also resolving customer complaints and concerns.

Main Responsibilities:

  • Identifying opportunities to upsell and cross-sell KONE services.
  • Resolving customer complaints and concerns.
  • Developing and maintaining strong relationships with customers.

Requirements:

  • Bachelor's degree in Business Administration or related field.
  • Minimum 2 years of experience in customer-facing role.
  • Excellent communication and interpersonal skills.

Compensation and Benefits:

We offer a competitive salary of approximately $65,000 - $85,000 per year, depending on location and experience. Additional benefits include medical, dental, and vision insurance, as well as 401(k) matching.



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